Coordinate the daily operations, scheduling, and overall functionality of the JSU Bowling Alley.
Assist the Student Center Operations Coordinator with the daily operation of the Jacob L. Reddix Building and other Student Center Operations-managed facilities.
Review and process facility reservation requests, ensuring compliance with university policies and operational procedures.
Monitor facility schedules to maximize space utilization and operational efficiency.
Serve as the primary point of contact for students, faculty, staff, campus departments, Registered Student Organizations (RSOs), and external clients utilizing the Bowling Alley. Event Coordination & Program Support
Coordinate the planning and execution of meetings, tournaments, conferences, special events, and recreational programming within the Bowling Alley.
Oversee event logistics, including room layouts, equipment needs, setup, breakdown, and operational support.
Provide on-site event management to ensure successful execution and exceptional customer service.
Collaborate with campus departments, student organizations, and community partners to support student engagement initiatives. Student Engagement & Programming
Develop and implement recreational programming, tournaments, wellness initiatives, and student engagement activities.
Assist with promotional efforts through campus outreach, marketing materials, and social media.
Evaluate participation, customer feedback, and program outcomes to recommend operational and programming improvements. Audio-Visual & Technical Support
Coordinate the setup, operation, and troubleshooting of audio-visual equipment, including microphones, projectors, speakers, screens, and presentation technology.
Coordinate with appropriate technical support personnel for advanced equipment needs. Vendor & Financial Support
Assist with vendor coordination, service agreements, purchasing documentation, invoices, and event-related financial processes.
Ensure compliance with university procurement policies and established operational procedures. Facility Operations & Safety
Monitor the Bowling Alley and assigned facilities for cleanliness, operational readiness, maintenance needs, and safety concerns.
Submit and monitor work orders in collaboration with Facilities Management.
Ensure all events and daily operations comply with university safety standards and risk management practices. Administrative Responsibilities
Utilize event management software (e.g., TripleSeat) to coordinate facility reservations and scheduling.
Maintain accurate records related to reservations, programming, attendance, facility usage, and operational activities.
Prepare reports, assessments, and recommendations to improve operational effectiveness and student engagement.
Communicate regularly with the Director, Assistant Director, and Student Center Operations Coordinator regarding operational priorities, facility usage, and event support.
Perform other duties as assigned in support of Student Center Operations. Required Qualifications
Bachelor's degree in Higher Education, Student Affairs, Business Administration, Recreation Administration, Hospitality Management, Event Management, or a closely related field.
Minimum of two (2) years of professional experience in event coordination, facility operations, student programming, conference services, or customer service.
Demonstrated ability to coordinate multiple projects while meeting deadlines in a fast-paced environment.
Strong organizational, interpersonal, written, and verbal communication skills.
Excellent customer service skills with the ability to build positive relationships with diverse campus constituents.
Proficiency in Microsoft Office Suite and standard office technology. Preferred Qualifications
Experience working in a college or university student center, student union, recreation facility, conference services, or student affairs environment.
Experience using event management software such as TripleSeat, EMS, or similar reservation platforms.
Experience operating and supporting audio-visual equipment and event technology.
Experience coordinating vendors, contracts, purchasing, or financial processes.
Experience supervising or mentoring student employees.

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