JOB SUMMARY

The Trade Show & Events Coordinator is responsible for driving the successful execution of ECRS trade shows, regional conferences, and networking events. Reporting to the Partners & Events Manager, this role supports the planning, coordination, and execution of event activities that strengthen the ECRS brand and create meaningful engagement and lead-generation opportunities. The ideal candidate demonstrates disciplined initiative, is highly organized, detailed, proactive, and solutions-oriented, with the ability to manage multiple priorities while continuously improving processes and event outcomes. This role plays a key part in expanding the Marketing Department's capacity by ensuring events are executed with excellence and by creating scalable processes that support long-term growth.

RESPONSIBILITIESEvent Execution & PlanningSupport the successful execution of trade shows, regional conferences, and networking events.

Develop and manage project plans, timelines, and event checklists to ensure successful execution.

Anticipate challenges, identify solutions, and proactively address issues before they impact event success.

Support the development and execution of event marketing plans, attendee communications, and promotional activities.

Ensure events are delivered on time, within budget, and aligned with organizational objectives.

Organization & Cross-Functional CoordinationMaintain a centralized annual events calendar and ensure visibility across departments.

Coordinate event activities across Marketing, Sales, Product Management, Customer Success, and Leadership teams.

Facilitate planning meetings, track action items, and communicate key deadlines and milestones.

Ensure stakeholders are aligned, informed, and prepared for event participation.

Event Logistics & Brand ExperienceCoordinate registrations, exhibitor requirements, booth assets, shipping, vendors, and event logistics.

Ensure all events consistently reflect ECRS brand standards and business objectives.

Support onsite event execution and help create a positive experience for attendees, customers, and prospects.

Identify opportunities to improve attendee engagement and event effectiveness.

Operational ExcellenceSupport post-event reporting and ROI analysis.

Contribute ideas and recommendations that strengthen the impact of ECRS event marketing initiatives.

Maintain historical event documentation and reporting to improve future planning and decision-making.

Continuously improve planning processes, documentation, and workflows by building repeatable systems that enhance event readiness, execution, efficiency, and attendee engagement.

QUALIFICATIONS

Associate degree or higher in Marketing, Communications, Event Management, Business Administration, or a related field.13 years of experience in event coordination, trade show management, project coordination, or marketing preferred.

Experience supporting trade shows, conferences, webinars, customer events, or other promotional activities preferred.

Strong organizational and project management skills.

Excellent verbal and written communication abilities.

Demonstrated ability to manage multiple priorities in a fast-paced environment.

Strong problem-solving skills with the ability to anticipate needs and proactively address challenges.

High attention to detail while maintaining focus on broader business objectives.

Experience collaborating across multiple departments and stakeholder groups.

Proficiency with Microsoft Office applications and project management tools.

Experience with CRM and marketing automation platforms preferred.

Ability to travel up to 6 weeks per year or as needed, including occasional evenings and weekends. Must maintain a valid drivers license and safe driving record.

Must be physically able to lift 20+ pounds and assist with event setup and teardown activities.

SUCCESS MEASURESHigh-quality events delivered on time and within budget.

Strong organization, communication, and execution across all assigned events.

Consistent improvement of event planning processes and operational efficiency.

Positive feedback from customers, vendors, and internal stakeholders.

Accurate reporting and actionable insights that improve future event outcomes.

Proactive identification of opportunities to enhance event performance and business impact.

Effective collaboration across departments that contributes to successful event execution.

Increased scalability and efficiency of ECRS event marketing efforts.

ALL APPLICANTS MUST BE AUTHORIZED TO WORK IN THE UNITED STATES.ABOUT ECRS

ECRS is a fast-paced, progressive technology company with a wide range of opportunities for quality-oriented, career-minded individuals. Geographically situated in the heart of the Blue Ridge Mountains, ECRS offers the unique opportunity of a high-tech career in a resort college town setting. The ECRS family is made up of energetic, outgoing professionals who love what they do for a living. They are courteous, knowledgeable people who strive for excellence in everything they do. ECRS employees work together in dynamic teams to create, sell, install, and support our best-in-class retail automation solutions.

We believe that acceptance of diversity is a key reason as to why we're successful. 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