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Job Description
DONOR RELATIONS AND EVENTS MANAGER
Reports To:
Chief Development Officer Department:
Development
POSITION OVERVIEW
The Donor Relations and Events Manager expands and nurtures donor relationships and leads Bethany House Services' (BHS) special events portfolio. This role drives donor engagement, solicitation, and stewardship for a portfolio of mid- and major gifts, while planning and executing BHS' two signature fundraising events and other organizationwide events to advance mission, programs, and fundraising goals.
KEY DUTIES AND RESPONSIBILITIES
Stewardship and Donor Management Manage a portfolio of 100+ mid- and major donors and event sponsors, delivering regular, personalized engagement to deepen relationships. Cultivate and solicit major gifts, mid-tier gifts, planned gifts, and event sponsors; develop and implement tailored engagement plans. Collaborate with the CDO, CEO, Board, and stakeholders to design and implement donor stewardship strategies (e.g., Pathway Home, Giving Societies, and related programs). Conduct donor research and pipeline analytics using DonorSearch, Raiser's Edge, and other tools to inform strategy. Special Events Management Lead the end-to-end planning, execution, evaluation, and post-event reporting for BHS' two signature fundraising events: Mardi Gras and Welcome Home Bash; manage event committees as needed. Increase attendance and meet/surpass gross fundraising goals of $400,000+ while stewarding budgets and expenses. Secure event sponsorships and maintain ongoing sponsor engagement through year-round communications and opportunities. Manage and oversee BHS Holiday Programs and all other BHS special events as assigned. Support volunteer recruitment and management as it relates to events. Cross-functional Collaboration Work closely with Marketing/Communications, Programs, Finance, Human Resources, and Operations to ensure alignment of events, branding, messaging, and financial controls. Maintain strong relationships with volunteers, partners, and staff to support event success and donor engagement.
QUALIFICATIONS
Education and experience Bachelor's degree in marketing, communications, or a related field, or equivalent professional experience. 3-4+ years of experience in special events, development, or sales, with a proven track record of donor stewardship and fundraising results. Knowledge, Skills, and Abilities Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint) and donor management systems; experience with Raiser's Edge preferred. Strong oral and written communication, presenting with professionalism and clarity. Highly organized, detail-oriented, and able to manage multiple projects, deadlines, and shifting priorities. Strategic thinker with excellent negotiation, research, and storytelling skills. Collaborative team-player who respects diverse perspectives and contributes to a positive, mission-driven culture.
OTHER POSITION REQUIREMENTS
Licenses/Certifications and other requirements Valid driver's license and the ability to meet BHS vehicle insurance requirements. Reliable attendance and adherence to organizational policies. Successful completion of BHS background checks and drug screenings. Physical & Environmental Requirements Typical office environment; occasional travel for events and donor meetings. Ability to perform essential physical tasks as needed for event setup and execution. Reasonable accommodation available to enable job performance. Work schedule Generally, 40 hours/week, Monday-Friday. Some evenings, weekends, or extended days may be required to support events and donor engagement. Confidentiality and ethics Maintain donor and organizational confidentiality. Uphold the highest standards of integrity, respect, and inclusivity in all interactions.
