Summary:

This individual will work hand-in-hand with our Catering and Events Manager to execute an exceptional experience for all banquet events. The individual will coordinate all details and catering-related needs of groups and special events. Essential Duties Contacts customers face-to-face, by telephone, and/or email to confirm, coordinate, and update details for scheduled events and/or parties Details each group's event needs, which may include but are not limited to: menu planning, meal times, and room setup Conducts facility tours and site visits for groups Tracks guarantees and deadlines based on event requirements and timelines Coordinates with Marketing and Sales, as well as Food and Beverage departments, to ensure specified arrangements are carried out as planned Completes projects as directed in relation to the area of events and catering operations Assists in the coordination of department members that may include, but are not limited to: Servers, Hosts, and Set-Up staff Assists in monitoring business volume forecasts and plans accordingly in areas of manpower, productivity, costs, and other operational needs Responsible for implementing and maintaining excellent service to achieve guest satisfaction Assists the manager in communicating any changes or new policies and procedures to the department Maintains regular and reliable attendance Performs other duties as required Ensures accurate and timely invoicing for all services rendered, including recording events in the POS system Education/Experience Associate's degree (AA) and 1-2 years of related experience and/or training; or equivalent combination of education and experience Physical Demands Frequently stands, walks, sits, talks, and hears; regularly uses hands and reaches with hands and arms; occasionally climbs, balances, stoops, kneels, crouches, tastes, or smells Frequently lifts up to 20 pounds and occasionally lifts up to 50 pounds Environment/Noise Occasionally works in outdoor weather conditions Noise level is moderate Certificates/Licenses Driver's license may be required Job Knowledge, Skill, and Ability Preferences Ability to read and speak English may be required in order to perform the duties of the job (e.g., associates may be required to communicate with English-speaking customers or co-workers; equipment manuals may be in English) Knowledge of software applications such as Microsoft Word, Excel, and POS systems Knowledge of Delphi preferred Prior supervisory and management experience preferred This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms: Healthcare Benefits

Medical, Dental, and Vision coverage Retirement Benefits
401(k) with employer match (19 years of age and older) Time Off
Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria Additional Compensation
Eligibility for Commissions Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com (http://www.troon.com/). Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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