Director of Event Technology

Director of Event Technology Austin, TX Job Details Full-time 18 hours ago Benefits Paid holidays Disability insurance Dental insurance 401(k) Paid time off Cell phone reimbursement Vision insurance Employee stock ownership plan Opportunities for advancement Life insurance Qualifications Customer communication Microsoft Excel Customer relationship building Microsoft Outlook Operations management Sales Inventory management Event coordination Expense management Computer literacy Handling customer inquiries Event audio equipment operation Consulting experience Schedule management Managing budgets in a finance role Team management Forecasting Microsoft Teams IT 1 year Senior level Account management Leadership Communication skills Technical Proficiency Organizational budget management Time management Full Job Description Description Markey's, a multi-state leading provider of creative audio-visual services, is seeking a Director of Event Technology to join our team at The Otis. The Director of Event Technology is responsible for leading the event technology team and consulting with customers and hotel event management to create defining experiences for all customer live and virtual events at this Autograph Collection hotel. This position will also handle consulting and drop-off support for The Canopy San Antonio Riverwalk Hotel, as needed. This position is a Full-Time salaried (exempt) role. Typical daytime hours, although occasional early mornings, late nights and weekend work may be required. Position Responsibilities Lead the Markey's event technology team with a positive and compassionate attitude, managing all day-to-day activities regarding event technology services. Foster a positive working relationship between Markey's and the hotel, working effectively and professionally with hotel management, event and support staff, clients and event planners. Work directly with clients contracting with the hotel, requiring various services including audiovisual rental and technical labor. Consult with internal and external clients; generate quotes, labor estimates & room diagrams; and provide creative as well as technical audiovisual solutions for events to help secure business at its greatest potential. Generate and update daily and weekly forms including but not limited to billing, daily equipment "boards", schedules, and forecasts. Meet on-site clients to ensure order accuracy & functionality, assist in set-up and teardown of A/V equipment, coordinate and act as on-site liaison for events. Attend all site visits, BEO meetings, and pre-event meetings. Coordinate equipment and labor needs with other Markey's locations. Follow and maintain existing Standard Operating Procedures (SOPs) for event management and operational functions. Responsible for annual budget, managing revenue and expense, and on-site inventory management to meet or exceed expectations. Fulfill other duties as assigned to ensure success of Markey's events. Requirements Minimum one year of experience leading event technology, operations or sales. Ability to document sales goals, event surveys, and revenue forecasts. Must have functional knowledge of flown audio systems for performance. Must have functional knowledge of HD video switching, cameras and video playback & recording. Must have functional knowledge of stage lighting techniques using static and moving lights. Must have functional knowledge of internet bandwidth and IT configurations. Must have excellent customer service and verbal/written communication skills, politely and promptly responding to all internal and external requests. Computer proficiency and thorough knowledge of Microsoft Office Suite - Word, Excel, Outlook, PowerPoint, Teams and One Drive. Ability to learn R2 program. Previous history of interacting positively with internal and external customers. Ability to maintain a professional appearance and attitude at all times. Must possess excellent time management and multitasking skills by balancing workload between reviewing projects, attending meetings and conference calls, face-to-face customer interactions, on-site event support, billing and overall account management. Must possess a high level of detail in all work including account management, organizing event information, arranging and managing pre and post-production services. Ability to work a flexible schedule as dictated by business needs. Become a part of our team! Established in 1959 and with more than 65 years of experience in the rental & staging industry, Markey's prides ourself in providing the BEST SERVICE and

MOST DIVERSE & RELIABLE EQUIPMENT

the industry has to offer. We are committed to providing a good working environment where all employees treat each other with respect and dignity, where employees are encouraged to grow personally and professionally, and we help employees produce quality results of which they can be proud. At Markey's we are a 100% Employee-Owned Company and we participate in an ESOP, or the Employee Stock Ownership Plan! The ESOP gives our Full-Time employees a beneficial ownership stake in the company at no cost to them. Ask us about our ESOP and its many benefits!

We offer:

Competitive salary Training and career development Opportunities for advancement Opportunities to problem solve with creative thinking Opportunities to work with cutting edge technology in a high profile, fast paced atmosphere A wide range of experienced staff to work with and learn from on a daily basis Excellent, comprehensive benefit program for full-time employees including group health, dental, vision, disability, and life insurance, 401(k), paid time off and paid holidays, cell phone stipend, and the Employee Stock Ownership Program (ESOP) Check us out at www.markeys.com ! About Markey's Markey's is a 100% employee-owned national audiovisual firm headquartered in Indianapolis with offices throughout the United States. Our experience and capabilities are diverse, comprehensive, and unparalleled. Let us help you create a defining experience at your next live event. Learn more at our website or contact us at As an employee-owned company, the Markey's team is filled with talented people who truly care about the work they do, the clients they serve, and the company they represent.