HOW YOU WILL IMPACT OUR MISSION

The Food Service Clerk performs all job assignments with a positive attitude that supports San Diego Zoo Wildlife Alliance's mission and vision of saving species worldwide by uniting our expertise in wildlife care and conservation science with our dedication to inspiring passion for nature and leading the fight against extinction. The Food Service Clerk under supervision, prepares, serves and sells food items while providing outstanding guest service. This position reports to the Retail Management. A Food Service Clerk is assigned and responsible for one or more areas of food preparation, service, sales and maintenance.

WHAT YOU WILL DO

Prepares and sells food items Maintains a safe and sanitary work area, practices safe food handling procedures Operates point of sale system, handles and tenders a variety of sales transactions including cash, proactive to suggestive selling Provides outstanding guest service, greets guests, professionally handles difficult situations with employees or guests Assists with the daily set-up, closure, and cleaning of assigned location, stocks all necessary food items and supplies, assists with ordering Operates food service equipment and machines safely Ability to learn wide variety of tasks in a fast-paced environment

WHAT WE ARE LOOKING FOR EDUCATION AND CERTIFICATIONS RBS

Certification within 30 Days required. Food Handler's Card within 30 Days required.

SKILLS AND KNOWLEDGE

Knowledge of:

Methods, materials and equipment used in food service Food presentation and portion control of food items served in their location Basic inventory controls and best practices Basic usage and care of standard kitchen equipment and utensils Safety rules and regulations Guest service standards and policies and uniform standards Ability to: Operate food service equipment and machines safely Operate a cash register accurately and effectively Operate assigned tools and equipment safely Multi-task and prioritize to meet the demands of business Communicate effectively (verbal and written) Deal tactfully and courteously with guests and employees Work effectively in a team environment Understand and carry out both verbal and written instructions Work in a high volume, fast-paced environment Work competently with large diverse groups of people

SOME OF THE REWARDS YOU WILL ENJOY AS A TEAM MEMBER

Free admission to the San Diego Zoo and the San Diego Zoo Safari Park Family Passes Complimentary Tickets Free Parking at the San Diego Zoo & San Diego Zoo Safari Park Local and In-House Discounts Employee Assistance Program Wellness Program