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SEAFOOD/LEAD CLERK
Job
Kroger Family of Companies
Gainesville, GA (In Person)
Full-Time
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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the Meat/Seafood department. Support the day-to-day functions of the Meat/Seafood operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
RESPONSIBILITIES
- Promotetrustandrespectamongassociates.
- Communicatecompany,department,andjobspecificinformationtoassociates.
- Collaboratewithassociatesandpromoteteam work tohelpachievecompany/storegoals.
- Establishperformancegoalsfordepartmentandempower associatestomeetorexceedtargets.
- Developadequate schedulingtomanage customervolumethroughouthoursofoperation.
- Trainanddevelopassociatesonperformanceof theirjobandparticipateintheperformanceappraisalprocess.
- Adheretoalllocal,stateandfederal laws,andcompanyguidelines.
- Cutseafoodtocustomers'requestsusingproper cuttingequipment.
- Offerproductsamples tohelpcustomersdiscovernewitemsorproducts theyinquireabout.
- Informcustomersofmeat/seafoodspecials.
- Preparefoodsaccordingtothefoodtemperaturelogsandfollowcookinginstructions.
- Developandimplementadepartmentbusiness plantoachievedesired results.
- Understandthestore'slayoutandbeabletolocateproducts.
- Createandexecutesalespromotionsinpartnershipwithstoremanagement.
- Implementtheperiod promotionalplanforthedepartment.
- Staycurrentwithpresent,future,seasonal andspecialads.
- Monitorandcontrolexpensesforthedepartment.
- Maintainanawareness ofinventory/stockingconditions;noteanydiscrepanciesininventory.
- Scheduledaily,weeklyandmonthly pricechangesbyupdatingshelf tagsandpromotionalsigns..
- Familiarityandcompliancewithallcountry oforiginlabelingandregulations.
- Plan,organizeandsupervisetheinventory process.
- Traindepartmentassociatesoninventory/stockingandComputerAssistedOrdering.
- Adheretoallfoodsafety regulationsandguidelines.
- Ensurepropertemperaturesincasesandcoolers aremaintainedandtemperaturelogsaremaintained.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Notifymanagementofcustomeroremployeeaccidents.
- Reportallsafety risks,orissues, andillegalactivity,including:robbery, theftorfraud.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Mustbeabletoperformtheessential functionsofthisposition withorwithout reasonableaccommodation.
QUALIFICATIONS
- Minimum
- Effectivecommunicationskills
- Knowledgeofbasicmath(counting,addition,andsubtraction)
- Abilitytohandle stressfulsituations
- Currentfoodhandlers permitonceemployed
- Possess adequateknifehandling skillsandknifespeed
- Desired
- Highschooleducationorequivalentpreferred
- Managementexperiencepreferred
- Knowledgeofcutting,traying,wrapping, andlabeling
- Seafoodexperience
- Retailexperience
- Secondlanguage(speaking,readingand/or writing)