Front-of-House Team Member (Pickup, Takeout & Customer Service) Luanda Restaurant & Event Space in Brockton, MA is looking for a motivated Front-of-House Team Member to join our growing team. We're a family-owned restaurant located at 453 Centre Street with over 25 team members. As our business continues to grow, we've evolved beyond the traditional full-service restaurant model. Today, much of our business revolves around pickup orders, third-party delivery, catering, online ordering, and phone orders. We're looking for someone who enjoys interacting with people, thrives in a fast-paced environment, and takes pride in providing outstanding customer service. Responsibilities Welcome and assist customers picking up orders Answer phones and accurately take customer orders Package and verify takeout, delivery, and catering orders for accuracy Coordinate with the kitchen to ensure orders are completed efficiently Assist with third-party delivery drivers and online orders Maintain a clean, organized, and welcoming front counter area Deliver an exceptional customer experience with every interaction Qualifications Friendly, positive, and reliable Strong communication and listening skills Comfortable multitasking in a fast-paced environment Organized and detail-oriented Customer service experience is a plus, but no prior restaurant experience is necessary—we'll train the right person Must be 18 years or older Speaking Cape Verdean Creole and/or Portuguese is a plus, but not required What We Offer Flexible scheduling One free meal per shift worked A fun, diverse, and supportive team environment A great opportunity to improve your customer service, communication, and language skills—especially Cabo Verdean Creole and Portuguese Opportunities for growth as our business continues to expand If you're dependable, enjoy working with people, and want to be part of a growing local business, we'd love to hear from you!