Team Member APEX Drug Screening Springfield, MO Job Details Full-time From $15 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off On-the-job training Vision insurance Opportunities for advancement Retirement plan Qualifications Customer records maintenance Confidential information handling Email customer support Phone communication Service scheduling Client rapport building Client inquiry handling Client file management DOT (Department of Transportation) regulations Driver log management Compliance documentation Organizational skills Entry level Office phone management Under 1 year Office experience Urine sample collection Office record organization Full Job Description Job Overview About us APEX Drug Screening helps employers stay compliant and keep their workplaces safe. We handle DOT and non-DOT drug and alcohol testing, random testing programs, and compliance support for companies across Missouri and beyond. We're a small, busy team, and every person here makes a real difference for our clients. About the role We're looking for a dependable, organized person to join our office full-time. You'll be the friendly voice our clients and their employees hear when they call, and you'll help keep everything running smoothly behind the scenes. No drug testing experience? No problem. We'll train you, including certification to perform drug and alcohol collections. What you'll do Answer phones and emails and help clients with scheduling and questions Set up drug screens for clients and their employees at testing sites nationwide Perform drug and alcohol collections in our office (we'll train and certify you) Keep driver rosters and client records accurate and up to date Support DOT compliance work, including documentation and recordkeeping Handle confidential information with care and discretion What we're looking for Office or customer service experience Strong organization and attention to detail. Collections follow strict procedures, every time. Comfortable on the phone and calm with busy or frustrated callers Willing to learn new software quickly Comfortable being trained to collect urine specimens for drug testing Able to keep sensitive information private Schedule Monday through Thursday, 7:30 AM to 4:00 PM Friday, 8:00 AM to 2:00 PM No nights or weekends!

Pay:

From $15.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance On-the-job training Opportunities for advancement Paid time off Retirement plan Vision insurance

Work Location:

In person