Shop & Operations Associate (Beverage & Hospitality Focus)

Shop & Operations Associate (Beverage & Hospitality Focus)

HUDSON DRY

| The Zero-Proof Bottle Shop A hospitality-forward role for someone passionate about beverage culture, customer experience, and the growing world of zero-proof beer, wine, spirits, and beverages. Retail Sales

• Beverage Management
• Inventory Management
• E-Commerce Fulfillment
• Project Coordination

•

Founder Support Location:

Hudson, NY Position Type:

Part-Time (20-30 hours/week) with opportunity for growth

Compensation:

$22-28/hour, depending on experience and qualifications About

HUDSON DRY HUDSON DRY

is the Hudson Valley's first zero-proof bottle shop, dedicated to curating the finest zero-proof beer, wine, spirits, and beverages from around the world. Built on a commitment to exceptional hospitality, thoughtful curation, and elevated guest experiences, HUDSON DRY is a destination for discovery and connection within the rapidly growing zero-proof beverage category. The strongest candidates will bring experience from restaurants, hospitality, beverage service, wine and spirits retail, or related industries, along with a genuine enthusiasm for the growing world of zero-proof beverages. Whether through professional experience or personal interest, they are excited by the opportunity to help customers discover exceptional products and experiences while contributing to the growth of a category redefining modern beverage culture. We're looking for a motivated, organized, and guest-focused Shop & Operations Associate to help support and grow the business. Position Overview The Shop & Operations Associate supports both the customer-facing and operational functions of

HUDSON DRY

while working closely with the owner and founder to help grow the business. This position combines retail sales, inventory management, e-commerce fulfillment, merchandising, project coordination, and operational support. The ideal candidate is proactive, detail-oriented, resourceful, and excited about the evolving world of zero-proof beverages. They enjoy taking ownership, solving problems, and contributing to an exceptional guest experience while helping a growing independent business thrive. Key ResponsibilitiesRetail Sales & Guest Experience Welcome and engage guests in the shop. Provide thoughtful recommendations across zero-proof beer, wine, spirits, and beverages. Process sales transactions and maintain accurate cash handling procedures. Assist with tastings, events, and educational experiences. Maintain a clean, organized, and inviting shop environment. Help cultivate a welcoming and inclusive community around the shop. Beverage & Inventory Management Receive, organize, and stock incoming inventory. Monitor inventory levels and assist with purchasing and vendor coordination. Conduct inventory counts and maintain inventory accuracy. Support merchandising and product displays throughout the shop. Assist with product research, assortment planning, and category development. E-Commerce Sales & Fulfillment Process online orders accurately and efficiently. Pick, pack, and prepare shipments for delivery. Coordinate local pickup and shipping logistics. Maintain product information and inventory availability across digital platforms. Manage guest inquiries and provide timely, professional correspondence via email and other communication channels. Deliver exceptional service and follow-through across all guest touchpoints, both in-shop and online. Operations & Project Management Assist with special projects, events, partnerships, and seasonal initiatives. Support administrative and operational workflows. Help improve systems and processes across shop and e-commerce operations. Work closely with the owner and founder to support business development, strategic initiatives, and day-to-day operations. Collaborate on growth initiatives, partnerships, marketing efforts, and community engagement opportunities. Take ownership of projects and follow them through from planning to execution. Qualifications Previous experience in restaurants, hospitality, beverage service, specialty retail, wine shops, bottle shops, bars, cafés, or food & beverage environments strongly preferred. Knowledge of beverage service, wine, beer, spirits, food pairing, or hospitality standards is highly valued. Genuine interest in the rapidly growing zero-proof beverage category, including zero-proof beer, wine, spirits, and beverages. Degree, certificate, or formal training in Culinary Arts, Hospitality Management, Food & Beverage Management, Restaurant Management, Wine Studies, Beverage Management, Event Management, Business Administration, Marketing, or related fields preferred. Experience managing guest communications and professional correspondence via email, phone, and other customer service channels. Excellent written and verbal communication skills with strong attention to detail and professionalism. Strong organizational and time-management skills. Ability to manage multiple priorities in a fast-paced environment. Comfortable learning new software, point-of-sale systems, e-commerce platforms, and productivity tools. Ability to work independently and as part of a small team. Ability to lift and move cases of beverages as needed.

Ideal Candidate You are:

Experienced in hospitality, restaurants, beverage service, or specialty retail. Passionate about beverage culture and enjoy helping people discover new products and experiences. Familiar with—or personally interested in—the world of zero-proof beer, wine, spirits, and beverages. Excited by the changing landscape of beverage culture and the opportunity to introduce customers to exceptional zero-proof beer, wine, spirits, and beverages. Curious and eager to learn. Highly organized and detail-oriented. Self-motivated and dependable. Comfortable taking initiative and solving problems independently. Passionate about creating exceptional guest experiences. Excited by both hospitality and operations. Interested in helping grow a mission-driven specialty bottle shop. Looking for a role where you can make a meaningful impact within a small business. What We Offer Opportunity to help shape a growing specialty retail business. Hands-on experience across retail sales, beverage management, inventory management, e-commerce fulfillment, and operations. Direct exposure to entrepreneurship, business ownership, and small business growth. Opportunity to work closely with the owner and founder and contribute meaningfully to the evolution of the business. Product education and access to the latest innovations in the zero-proof beverage industry. Flexible scheduling opportunities. Employee discounts and access to tastings and events. A collaborative environment where initiative, creativity, and new ideas are valued. Opportunity for increased responsibility and expanded hours as the business grows. To Apply Please submit your resume and a brief note introducing yourself and explaining why you're interested in HUDSON DRY and the growing world of zero-proof beverages.

Pay:

$20.00

• $28.

00 per hour

Benefits:

Employee discount

Work Location:

In person