To-Go Associate Mizu Sushi - 3.5 Cleveland, OH Job Details Full-time From $15 an hour 11 hours ago Qualifications Collaboration Basic math Numeracy Attention to detail Food safety Full Job Description Job Overview We are seeking an energetic and detail-oriented To-Go Associate to join our dynamic hospitality team! In this vital role, you will be the friendly face and efficient organizer behind our to-go service, ensuring that every guest's takeout experience is seamless, enjoyable, and memorable. Your enthusiasm for guest service, combined with your organizational skills and knowledge of restaurant operations, will help create a welcoming environment where guests feel valued from the moment they place their order until they receive their delicious meal. This position offers an exciting opportunity to contribute to a vibrant team dedicated to delivering exceptional food and guest experiences. Responsibilities Manage restaurant reservation systems and coordinate to-go orders with precision and efficiency Greet guests warmly via phone and in person, providing clear communication about menu options, order status, and pickup procedures Utilize restaurant table management systems and POS (Point of Sale) systems such as Aloha POS or Micros POS to process orders accurately Handle phone communication with professionalism, demonstrating excellent phone etiquette while answering inquiries and taking orders Organize and prepare takeout orders for timely pickup, ensuring accuracy and proper food safety standards are maintained Maintain organized workspaces, including order stations and pick-up areas, to streamline operations and enhance guest satisfaction Collaborate with kitchen staff and front-of-house team members to ensure smooth service flow and guest relations are prioritized at all times Experience Previous experience in restaurant reservation management or as a host/hostess is highly preferred Food service experience that demonstrates familiarity with restaurant operations, guest services, and food safety protocols Strong communication skills with the ability to handle phone calls professionally and courteously Basic math skills for handling transactions accurately using POS systems like Aloha POS or Micros POS Knowledge of restaurant table management systems and POS technology is a plus Organizational skills necessary for managing multiple orders efficiently in a fast-paced environment Experience in hospitality or guest relations roles that emphasize excellent customer service standards Join us in creating memorable dining experiences by providing outstanding guest services through efficient takeout operations. We value your enthusiasm, attention to detail, and dedication to hospitality excellence!

Pay:

From $15.00 per hour Expected hours: 25.0 - 30.0 per week

Work Location:

In person