A DAY IN THE LIFE

In this role, you will…

Make sure eClosings are scheduled properly.
Review orders to make sure all contacts are entered.
Monitor the system to make sure integrations are working properly.
Review loan documents prior to closing to confirm the borrower's signature lines match the way they are listed in the system.
Assist signers with the respective platform to confirm they can log on and sign loan documents.
Confirm documents are signed correctly after closing.
Reject corrections.
Work with different eclosing platforms.

WHO YOU ARE

You possess …

High School diploma or equivalent required
Detail oriented, efficient, and organized
Ability to follow instructions and work with little supervision to accomplish daily tasks
Excellent customer service and communication skills
The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients
A penchant for excellence. You will use your strong attention to detail to maintain our quality standards Responsibilities
Make sure eClosings are scheduled properly
Review orders to make sure all contacts are entered
Monitor the system to make sure integrations are working properly
Responsible for reviewing loan documents prior to closing to confirm the borrower's signature lines match the way they are listed in the system
Assist signers with the respective platform to confirm they can log on and sign loan documents
Confirm documents are signed correctly after closing
Reject corrections
Work with different eClosing platforms
Work with other company departments (i.e. Scheduling, Client Service Teams and Vendor Management) to obtain information for the completion of necessary tasks
Meet production expectations and quality standards as set by Company
Participate in new hire functional training as needed
Maintain proficiency in ServiceLink operating systems and internal search engines
Adhere to company policies and procedures
Perform all other duties as assigned Qualifications
High School diploma or equivalent required
Detail oriented, efficient, and organized
Ability to follow instructions and work with little supervision to accomplish daily tasks
Excellent customer service and communication skills
The ability to multitask in a fast-paced environment, especially the ability to meet tight deadlines for our clients
A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
Must be able to work overtime as needed

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