To-Go Specialist Betty Rose's Little Brisket - 3.0 Abilene, TX Job Details Part-time | Full-time $10 an hour 1 day ago Benefits Flexible schedule Qualifications Serving Teamwork Food service health code compliance Sales transaction processing Phone communication Basic math Host/hostess experience Cash register operations Organizational skills Payment processing in food service POS systems Client interaction via phone calls Full Job Description Job Summary Join our dynamic team as a To-Go Specialist, where your enthusiasm and organizational skills will shine! In this vital role, you'll be the friendly face behind our to-go ordering process, ensuring guests receive prompt, accurate, and friendly service for their takeout orders. Your energy will help create a seamless experience from order placement to pickup, contributing to our vibrant hospitality environment. If you thrive in fast-paced settings and enjoy delivering exceptional guest service, this is the perfect opportunity to showcase your talents and grow within a lively team. Duties Manage all aspects of to-go orders, including taking phone calls and processing orders through restaurant table management systems such as Aloha POS or Micros POS. Provide excellent customer service by answering inquiries with professionalism and enthusiasm, ensuring guest satisfaction. Coordinate with kitchen staff to ensure timely preparation of orders and communicate any special requests or dietary restrictions clearly. Maintain accurate records of orders, payments, and guest details using POS systems while adhering to food safety standards. Handle phone communication with guests efficiently, demonstrating proper phone etiquette and clear communication skills. Organize and prioritize multiple orders during busy periods to ensure prompt pickup times and smooth operations. Assist with guest relations by providing friendly assistance at the pickup area and addressing any concerns promptly. Requirements Previous experience in restaurant reservation management or host/hostess roles is highly desirable. Food service experience, especially in a fast-paced environment, is preferred. Strong organizational skills with the ability to multitask effectively during busy hours. Basic math skills for processing payments accurately using POS systems such as Aloha POS or Micros POS. Excellent communication skills and a friendly demeanor to engage with guests via phone and in person. Knowledge of restaurant table management systems and familiarity with food safety protocols. Experience with phone communication, demonstrating proper etiquette and clarity in conveying information. Hospitality background or guest services experience that emphasizes positive guest relations. Join us as a To-Go Specialist and become an integral part of delivering memorable dining experiences! Your dedication will help us create a welcoming atmosphere where every guest feels valued from order to pickup. We're excited to support your growth in a vibrant, team-oriented environment!
Pay:
$10.00 per hour Expected hours: 20.0 - 40.0 per week