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Member Experience Team Member

Job

The Little Gym of Northern Virginia

Dulles, VA (In Person)

Full-Time

Posted 1 week ago (Updated 3 days ago) • Actively hiring

Expires 7/16/2026

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Job Description

Benefits:
Bonus based on performance Free uniforms Opportunity for advancement Training & development About the
Role:
Join our dynamic team at The Little Gym of Northern Virginia as a Member Experience Team Member! In this exciting role, you will create a welcoming environment for families while ensuring a top-notch experience for our members.
Responsibilities:
Greet and engage with members and their families upon arrival. Assist in scheduling classes and managing enrollment processes. Provide exceptional customer service and support to all members. Maintain cleanliness and organization of the gym facilities. Communicate effectively with team members and management. Promote upcoming events and programs to enhance member engagement. Handle inquiries and resolve issues in a timely manner. Support instructors during classes and activities as needed.
Requirements:
High school diploma or equivalent; relevant experience preferred. Strong communication and interpersonal skills. Passion for working with children and families. Ability to multitask in a fast-paced environment. Proficient in basic computer skills and software applications. Flexible availability, including evenings and weekends. Positive attitude and a team-oriented mindset. Prior experience in customer service/sales or recreational settings is a plus.
About Us:
For over 50 years, The Little Gym has been a leader in children's fitness and development, offering a unique blend of gymnastics and life skills. Our commitment to nurturing young minds and bodies has made us a beloved choice for families in Arlington, VA, where both members and employees thrive in a supportive and fun environment.