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Jamul Casino

Assistant Table Games Shift Manager

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What they do

A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.

$57,756 / year median in California

+7% projected growth

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Job Description

Assistant Table Games Shift Manager Jamul Casino - 3.4 Jamul, CA Job Details 21 hours ago Qualifications Microsoft Excel Operating systems Workplace dispute resolution Productivity software Full Job Description
QUALIFICATIONS
Associate's degree or equivalent combination of education and experience. 4+ years in a table games supervisory role preferred. Proficient in Microsoft Office (Excel, Word) and table games operating systems. Excellent communication, leadership, and conflict resolution skills. Strong understanding of table games operations and protection. Able to work flexible schedules, including nights, weekends, holidays, and overtime. Must be 21+ and able to obtain/maintain required gaming licenses and certifications (TIPS/CARE, First Aid/AED).
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary: Provide friendly, fast, and helpful guest service to all guests and team members. Supervise team members and manage overall operations of a designated table games shift. Support operational goals and monitor performance, profit objectives, and guest satisfaction. Assist with departmental scheduling and staffing needs in coordination with the Shift Manager. Support the budget process and report concerns to management as needed. Promote and ensure excellent guest service in line with company standards. Collaborate with the Shift Manager to oversee guest service, comps, game layout, revenue growth, and expense control. Share responsibility for team engagement, coaching, and addressing concerns. Ensure accountability of gaming equipment, chips, cards, and dice. Assist with table inventories, table limits, and documentation. Maintain game integrity and security throughout the shift. Ensure compliance with all regulatory guidelines and company policies. Maintain confidentiality in all departmental matters. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.