At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title:

Beverage Manager Salary/Shift:

$75,000 - $80,000

Status:

Full Time Monarch Casino Resort in Black Hawk is a 23 story resort with over 500 rooms, 4 restaurants, and the one of the country's top spa. The Monarch Casino Resort Spa is looking for a passionate Beverage Manager to join our team! You will thrive in a fast-paced, high-volume environment that exceeds the expectations of our guests and Team Members. As the Beverage Manager you will oversee the operation of all beverage outlets to ensure compliance with all standards and procedures established by the Food and Beverage Manager in addition to company health and regulatory standards and procedures. Monitor administrative duties of supervisory staff for accuracy, timeliness and compliance with departmental policies and procedures. The Beverage Manager must have working knowledge of all outlet beverage portion control policies, i.e. jigger pours, carafes. Recruit, interview, and recommend for hire all beverage positions - Cocktail Server, Bartender, Bar Back, Liquor/Inventory Control. Coach and discipline Team Members as needed to develop optimal performance. Must be able to work all shifts and maintain a flexible work schedule to adjust to the demands of the beverage operation. The ideal candidate will meet the expectations set forth in the Department's operating revenue and expense budget, as measured by profitability and by achieving a reasonable rate of return on investment. Responsibilities Maintain accurate and proper comp and cash handling procedures; use cash bank, cash register, cash drop, slot bank, and POS terminal functions in accordance with department policies. Proficiently operate the Inventory system (Stratton Warren experience preferred). Interviewing, disciplining, developing/training and scheduling of staff. Lead team member shift meetings. Monitors and manages shift activities, opening and closing duties. Interacts with guests to resolve any guest issues. Works with other supervisors and line staff to facilitate a pleasurable dining experience for guests. Fills in for line staff when required. Demonstrates proactive leadership skills. Communicates well with guests and team members in a team environment. Must facilitate repeat business through pleasurable dining experiences. Other duties as assigned. Qualifications Must be at least 21 years of age and able to obtain and maintain a Colorado Support Gaming License. Minimum 3-5 years of previous Food and/or Beverage Management experience required in FOH operations or a relevant degree in a hospitality program. Ability to understand financial reports and apply the information in a timely and practical fashion to improve the operation. Problem Solving, Quality Control and Priority Assessment - Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the guests. Conflict management-An Assistant Manager must recognize a problem when it arises and be able to resolve it appropriately by using good judgment, tact and initiative according to company policy and procedure. Requires the often-unbiased mediation skills to handle all types of conflicts that will occur at all levels of supervision and the ability to negotiate effectively. Information Gathering- must identify and utilize internal and external sources to improve and maintain the company's objectives. Sales Techniques and Guest Influence-Must understand products and services, develop new prospects for opportunity, and understand guest needs clearly. Must also possess substantial experience and remain current in state-of-the-art sales methods. Must set and meet sales goals. Understands measurements of liquid, weight, and temperatures Ability to work in high volume, ever changing and sometimes loud environment Basic to intermediate computer knowledge Must possess excellent guest service and communication skills with the ability to deal with guests. Ability to speak and write English. Ability to communicate information through spoken words and sentences that others will understand Ability to read and understand information and instructions presented in writing. Must be able to stand for the duration of the shift. Must be able to bend, stoop and continuously use hands. Ability to push and pull up to 25 lbs and occasionally up to 45lbs Ability to work all shifts, including weekends and holidays when needed.

Part Time and Full Time Team Members Will Enjoy:

Team Member (TM) Referral Program Education/Tuition Reimbursement up to $6,000 per calendar year Career Development and Advancement Opportunities Flexible Work Schedules Drawings totaling $100 in Weekly Cash Prizes Paid Trips to Atlantis Casino Resort and Spa 1 Free Meal per Shift Round Trip Bus Tickets for $4 per Day ($20 Savings) Free Parking Full Time Team Members also enjoy: Paid Time Off 6 Observed Holidays Health Benefit Insurance Package (medical, dental, vision, disability, and more) 401k Retirement Plan with Company Match Don't want to drive to Black Hawk? You don't have to! Check out these casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, you can ride the casino bus for only $4 per day!

An Equal Opportunity Employer:

Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is Monarch's intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Compensation Grade:

An estimated salary for this position would be: We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality. Discover the rewarding opportunities at Monarch Casino Resort Spa in Black Hawk, Colorado, where every aspect is designed to make both you and the guest feel valued and inspired. From our upscale amenities like a luxurious spa and fine dining to our vibrant, team-focused culture, you'll find a place where your career can flourish. We're passionate about supporting your growth with clear career paths, ongoing training, and ample chances for internal promotion. Our friendly environment encourages respect, camaraderie, and a true sense of family. Plus, with competitive wages, fantastic benefits, and flexible scheduling, we aim to help you balance work and life seamlessly. Being part of the Black Hawk community means more than just a job—it's about creating meaningful connections and making a positive impact. From personalized onboarding to fun workplace events, we ensure your experience with us is nothing short of exceptional. At Monarch, we blend the excitement of a premier gaming destination with the luxury of a top-tier resort, all while putting our Team Members first. Join us and discover a place where you can grow, succeed, and be truly appreciated. Monarch Casino Resort Spa in Black Hawk, Colorado, is a luxury resort and casino that combines high-energy gaming with sophisticated amenities. Our resort features 516 elegant rooms with mountain views, over 60,000 square feet of gaming space, a rooftop spa with treatments and an infinity pool, 4 of Colorado's best restaurants, and event spaces for entertainment and celebrations. Founded to redefine hospitality in a small-town setting, we are part of Monarch Casino & Resort, Inc., with a mission to create memorable experiences for guests and opportunities for Team Members. We are committed to community engagement, supporting local organizations and sustainability practices. At Monarch, our culture emphasizes integrity, high standards of excellence, and team empowerment through training and career development. We aim to be a destination that nurtures aspirations, fosters relationships, and sets industry standards. "We may not be the biggest casino company, but we are the strongest."