Cocktail Casino

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Within the realm of the job, maintains a clean and safe work environment. Performs duties in compliance with safety procedures, which includes use of safety equipment. Incumbents are responsible for following safety procedures, identifying unsafe practices or conditions, and informing their supervisor or the Safety Committee of unsafe conditions, as directed. Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business. Serves guests with beverages promptly and courteously. Promotes events in gaming, slots, restaurants, and other areas as required or requested. Answers guests' questions regarding casino operations. Develops, maintains, and enhances positive relations with all guests and employees. Wears and maintains all uniforms properly, including nametag and Gaming License. Performs all duties in compliance with the Colorado Limited Gaming Act and internal policies and procedures. Alerts the supervisor of any concerns regarding the quality, selection, and variety of beverages. Complies with established security policies and procedures and informs their supervisor of any concerns. Maintains alertness for the performance of all responsibilities and a general awareness of bar operations at all times. Keeps their supervisor informed of any concerns. Verifies customers are 21+ years of age and provides them with a wristband. Monitors guests for intoxication. If applicable, discontinues alcohol sales and informs security and the immediate supervisor/casino manager. Alerts the supervisor/casino manager and security regarding guests who may be difficult or possibly violent.

QUALIFICATION REQUIREMENTS

Demonstrated cocktail server experience, preferably within a hospitality, restaurant, or gaming environment. Demonstrated strong customer service skills. Demonstrated experience performing within specific deadlines or under pressure. Demonstrated experience in problem-solving, organizing, and prioritizing work.

EDUCATION AND/OR EXPERIENCE

Graduation from high school or the equivalent in education or experience. One (1) or more years of recent and related cocktailing experience, preferably within a hospitality, restaurant, or gaming environment. A Colorado Limited Gaming Support License is required. Must be at least twenty-one (21) years of age.

BENEFITS AND COMPENSATION

$12.14 plus tips- based on experience Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, and a 401k retirement plan, which includes a matching contribution after one (1) year of service; a generous paid time off program; paid transportation from Colorado Springs and Woodland Park; free local gym membership; tuition reimbursement; fabulous resort perks; and more.