Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
RO
Round One Entertainment, Inc.
Arcade Technician Supervisor
Career Insights for Gaming Supervisor
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Connecticut data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
$53,849 / year median in Connecticut
+5% projected growth
Job Description
The Facilities Supervisor assists the Facilities Manager in the maintenance of bowling/Spo-cha (where applicable) equipment and/or amusement arcade games. In addition, the Facilities Supervisor support the Company's programs designed to promote all products and/or services. Sports Challenge (Spo-Cha) equipment for locations that applies only. Travel may be required. Every member of the management team that handles or serves alcohol must be at least 21 years or older. Essential Duties General Provides tasks to team appropriately depending on the condition of the facility including Bowling, Arcade and Spo-cha machines. Follows up to complete any assigned work Assist the Facilities Manager in servicing and maintaining the facility, bowling/Spo-Cha equipment, and amusement arcade games. Responsible for assisting Facilities Manager in the direction and supervision of department mechanics. Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem. Responds to error calls for any bowling, spo-cha or amusement arcade issues. Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments. Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures. Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs Stay informed on company's policies and procedures under the direction of Facilities Manager as they relate to the Bowling and Amusement Departments. Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items. Ensure Mechanics are following all company procedures and policies on Facility maintenance. Other tasks as assigned by Facilities Manager and/or General Manager. Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs. Keeps a clean and organized workshop. Bowling Updates the R1/manufacturer's preventative maintenance charts for the bowling center equipment as posted. Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling-related equipment. Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position. Amusement (Arcade) Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines. Conducts maintenance and repairs on arcade machines, and other general facility areas. Must successfully complete the mechanic training programs designed for their position. Spo-Cha •For locations that applies only Updates the R1/manufacturers' preventative maintenance charts for the Spo-Cha equipment as posted. Conducts maintenance and repairs on Spo-Cha equipment and Spo-Cha arcade machines. Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in Spo-Cha arcade machines. Must successfully complete the mechanic training programs designed for their position Facility Perform other Facility maintenance and repair tasks. Ability to readily identify most common problem with components such as controls and audio systems.