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Meskwaki Bingo Casino Hotel
Slot Technician Manager
Career Insights for Gaming Supervisor
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Scorecard
Based on Iowa data
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What they do
A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
$54,428 / year median in Iowa
+4% projected growth
Job Description
Full-time opportunities available! Full-time positions offer generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, weekly pay and much more! Non-Safety Sensitive _____________________________________________________________________________ Job Summary Responsible for proper function and maintenance of all gaming devices, their related components and support systems. Essential Job Duties Maintains confidentiality on all internal departmental matters, correspondence and proprietary data. Safeguard and account for the assets of the owners. Comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission. Responsible for proper resolutions of machine variances, par deviations and other system anomalies. Assists Slot Director in slot analysis, projections, budgeting and purchasing for the Slot Department. Assists Slot Director (or in conjunction with the Slot Shift Manager) in formulating and implementing goals and objectives of the Slot Department. Communicates and networks effectively with staff, other departments, and outside representatives in order to maintain a productive and effective department operation. Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers. Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect. Supplemental Job Duties Properly manages inventory control and ensures budgetary compliance. Attends all required meetings and training sessions. Performs other job related duties as assigned. Supervisory Responsibilities This position will have the authority to; make decisions necessary for carrying out the above listed job duties, assist in status determinations of employees, provide training opportunities, recommend merit increases, evaluate performance, create and adjust performance standards, create and/or delegate staff scheduling and invoke disciplinary action. This position may have other supervisory authority assigned as necessary through management. This position has the authority, through proper channels, to procure any supplies and or equipment needed for the operation of the department. This position directly supervises all Slot Technicians, the Lead Technician and the Bench Technician. This position has signatory authority for transaction verifications per Internal Control Verification requirements, machine access keys, machine drop access keys and short pay authorization. Physical Requirements/Working Conditions May be exposed to loud and continual noise levels in an environment where smoking is allowed. Some lifting up to 25 pounds may be required, otherwise normal office environment. In-town and out-of-town travel will be required. Must be confidential.