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Silver Slipper Casino Venture LLC
Slot Technician Lead
Career Insights for Gaming Supervisor
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Scorecard
Based on Mississippi data
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What they do
A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
$46,438 / year median in Mississippi
-5% projected decline
Job Description
Troubleshoot and repair all slot equipment to component level.
- Excellent internal/external guest service;
- Promote and maintain a positive work environment founded on teamwork, cooperation and open communication;
- Develop and maintain a positive working relationship with all department's;
- Maintain proper documentation on department repair logs, shift logs, pm logs, M.E.A.L. cards, etc.;
- Maintain sign lighting and graphics;
- Ensure all slot machines are secure;
- Maintenance/repair on all slot equipment in accordance with departmental policies and procedures;
- Provide information and explain Players Club benefits, property amenities and marketing programs to our guest;
- Other reasonable duties as assigned.