Gaming Administrator

Gaming Administrator The Nash Casino - 1.0 Nashua, NH Job Details Up to $55,000 a year 1 day ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Flexible spending account Employee assistance program Vision insurance Opportunities for advancement Qualifications Record keeping Internal controls Microsoft Excel Microsoft Outlook Casino Phone communication Staff scheduling Regulatory compliance HR legal compliance Employment & labor law Mid-level High school diploma or GED 1 year Phone call management Kronos Time & attendance systems Communication skills Staffing management Full Job Description Position Summary The Gaming Administrator is responsible for creating, maintaining, and administering accurate and compliant schedules for all table games team members. This role ensures optimal staffing levels to support operational efficiency while adhering to regulatory requirements, labor standards, and internal policies. Plays a key role in managing shift swaps, dual-rate assignments, attendance tracking, and daily staffing communications Key Responsibilities Develop, publish, and maintain weekly and daily schedules for table games staff, ensuring proper coverage based on business demands and forecasts Utilize Scheduling (Ultimate Kronos Group) and Virtual Roster systems to manage scheduling functions and maintain accurate employee time records. Serve as the primary point of contact for scheduling-related communication, including answering phone calls for call-outs and staffing needs Accurately document employee call-outs, late arrivals, and attendance-related issues in accordance with company policy Maintain and update attendance tracking records, ensuring accuracy for payroll, compliance, and disciplinary purposes Facilitate, review, and approve shift swaps, ensuring all changes are properly documented, authorized, and compliant with internal controls and gaming regulations Maintain clear and auditable records of all schedule changes, including swaps, call-outs, and coverage adjustments Accurately track and document dual-rate designations, ensuring proper assignment of roles (e.g., dealer/supervisor) and compliance with pay practices Monitor staffing levels in real time and make adjustments to address call-outs, peak periods, and operational needs Ensure all scheduling and attendance practices align with labor laws, internal controls, and gaming regulations Collaborate with Table Games leadership to forecast staffing needs and improve scheduling efficiency Assist with reporting related to labor utilization, overtime, and scheduling metrics Benefits & Perks — Where Hard Work Meets Reward At The Nash Casino, we believe that when our team feels appreciated, great things happen! Our benefits support your health, happiness, and future — all while keeping the good times rolling. Medical, Dental, and Vision Insurance Flexible Spending & Dependent Care Accounts Life, AD&D, and Short‑Term Disability Insurance Voluntary Accident, Critical Illness, & Hospital Indemnity Plans Employee Assistance Program (EAP) with 24/7 confidential support Wellness Rewards Program — Earn up to $1,000 annually Team appreciation events, raffles, and celebrations Career development and advancement opportunities A workplace centered around teamwork, recognition, and fun Qualifications Preferred experience in casino operations, preferably within Gaming Knowledge of scheduling practices, attendance tracking, and internal controls within a gaming environment High attention to detail and accuracy in recordkeeping and documentation Strong organizational, analytical, and problem-solving skills Ability to manage sensitive and time-critical information with professionalism Excellent communication and interpersonal skills Proficiency in Microsoft Office (Excel, Outlook, etc.) Ability to pass a basic Excel proficiency test Preferred Qualifications Experience working in a regulated gaming environment UKG & Virtual Roster Work Environment Casino floor and office environment May require flexibility to work evenings, weekends, and holidays based on operational need

EDUCATION AND EXPERIENCE

One year of previous experience working in high volume, fast-paced Count Room environment preferred. High school diploma or general equivalency diploma (GED) preferred. Internal candidates must have been in their current position for at least six months and have had no active disciplinary action during the last six months. Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled. Must be able to obtain and maintain a valid New Hampshire gaming license. Must be 21 years of age or older. Must pass all prescreening and background checks.

PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS

The physical and mental demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to move in and around the work area throughout the entire workday. Must be able to sit, stand or walk for extended periods of time. Must be able to repeat the same movements. Must be able to access and interpret information on computer screens. Must be able to work in an environment where smoking is permitted and can be loud with guest chatter, overhead music, and live entertainment. Must be able to lift and carry up to 50 pounds and respond to visual and aural cues. Requires the ability to distinguish letters or symbols and eye hand coordination. The Nash Casino is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.