A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.
View More Jobs Casino Shift Manager-Full Time (Harrah's Atlantic City) Atlantic City, NJ, United States (On-site) Be the First to Apply
WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission :
"Create the Extraordinary"
Our Vision :
"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values :
"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. Job Summary Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount. Serves as a dynamic, positive leader, while fostering teamwork, employee morale, motivation and open communication. Acts as a role model and coach while developing employees using a consistent, approachable demeanor and clearly articulating expectations. Ensures that team members clearly understand and are held accountable for their service performance expectations. Provides appropriate recognition and rewards to individuals and groups when consistent superior service performance is attained. Works as a change agent to improve and streamline department operations, through the continuous assessment of policies and procedures, work processes and program effectiveness and value. Demonstrates excellent facilitator skills in resolving conflicts between different points of view. Demonstrates leadership skills in determining a vision, aligns and inspires the team to achieve the vision. Coordinates with other departments to ensure total guest satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees. Recommends and implements change to improve overall employee and guest satisfaction. Participates in the financial operating and capital planning processes and makes recommendations that achieve desired financial results. Establishes and endorses the business and service objectives, ethics and values of the Company in accordance with the Code of Commitment. Starting Salary $ 90K to $ 95K How You Will Create the Extraordinary Responsible for the operation and conduct of table games for assigned shift in accordance with gaming regulations and Internal Controls. Assists in implementing policies and procedures and in directing personnel in accordance with management policies and objectives and the efficient operation of all table games on a particular shift. As a designated company Compliance Officer, must be thoroughly knowledgeable with respect to the Casino Control Act, Attendant Regulations and Internal Controls. Ensures that cash transactions over $10,000 during one gaming day are recorded on CTR forms and submitted. Prepares regular reports on the status of each shift including level of morale, technical skill levels of employees, staffing requirements, and recommended instructions. Recommends policy changes according to procedure. Deals with the difficult circumstances that arise on the gaming floor in a constructive and business-like manner, balancing the interest of the customer, employee and company. Endeavors to build new relationships and cultivate existing ones by positively, enthusiastically and regularly engaging with customers while they play. Provides an outstanding gaming experience/environment. Responsible for the achievement of CSA objectives and return visits of profitable customers. What You Will Need
NJ KEY LICENSE REQUIRED - MDF REQUIRED AND WILL BE SENT
General business and accounting knowledge, broad knowledge of games, and casino rules, regulations and administration. Organizational, supervisory, and communication skills. Dealing experience on all games, preferably with supervisory experience as a Casino Games Manager and Supervisor. About Us Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. Apply Now Job Info Job Identification 88861 Job Category Casino Job Schedule Full time Locations Harrah's Atlantic City (On-site)