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Harrah's and Harveys - Lake Tahoe

Table Games Supervisor

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Scorecard

Based on Nevada data

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What they do

A Gaming Supervisor supervises staff and coordinates activity in a particular area of a casino or gambling establishment. Circulates through a gambling or table game area; monitors table coverage and observes staff and customers to be sure that game rules are followed. Explains house operating rules as needed. Handles customer complaints. Sets staff schedules and assignments.

$59,394 / year median in Nevada

+2% projected growth

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Job Description

Job Overview We are seeking a dynamic and energetic Table Games Supervisor to lead our gaming floor with enthusiasm and professionalism. In this pivotal role, you will oversee the operation of table games, ensuring smooth gameplay, exceptional guest experiences, and adherence to casino policies. Your leadership will inspire confidence among staff and guests alike, creating an engaging and secure environment where entertainment thrives. This position offers an exciting opportunity to showcase your management skills while fostering a lively, customer-focused atmosphere that keeps guests coming back for more. Responsibilities Supervise the daily operations of all table games, ensuring compliance with gaming regulations and casino policies. Lead and motivate a team of dealers and gaming staff, providing guidance, training, and performance feedback to maintain high standards of service. Monitor game play to ensure fairness, accuracy in cash handling, and adherence to house rules. Resolve guest concerns promptly and professionally, managing conflicts with tact and diplomacy to uphold guest satisfaction. Oversee cash transactions at tables, including chip exchanges and payouts, ensuring accuracy and security at all times. Conduct regular audits of game procedures, dealer performance, and compliance with safety protocols. Foster a lively yet controlled gaming environment that encourages guest engagement while maintaining operational integrity. Qualifications Proven management or supervisory experience within a casino or similar gaming environment. Strong leadership skills with the ability to motivate and develop team members. Excellent customer service skills with a focus on creating memorable guest experiences. Knowledge of casino operations, including cash handling, basic math skills for chip calculations, and conflict management techniques. Experience supervising table games such as blackjack, poker, roulette, or craps is preferred. Ability to handle high-pressure situations calmly and effectively while maintaining attention to detail. Strong communication skills combined with a professional demeanor that promotes teamwork and guest satisfaction. Join us in delivering an exhilarating gaming experience where energy meets excellence! This role is perfect for passionate leaders eager to make a positive impact in a vibrant casino setting while ensuring every guest feels valued and entertained.
Pay:
From $29.00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Relocation assistance Tuition reimbursement Vision insurance
Work Location:
In person