Bistro Supervisor

As a Bistro Supervisor at Eden Resort & Suites, you're stepping into a pivotal role where you can truly make a difference. Leading a passionate team, you'll ensure every guest enjoys a seamless and memorable dining experience, upholding our esteemed reputation in the hospitality industry. We're committed to nurturing your talents and providing a collaborative space for your growth, offering competitive pay, employee discounts, and comprehensive benefits for full-time team members. Join us in a supportive environment, where caring for individuals and fostering development are at the core of what we do. Together, let's continue our tradition of exceptional service and hospitality, making each visit extraordinary.

Compensation:

$20 hourly

Responsibilities:

Supervise employee cash charge controls. Assign server stations, opening and closing side-work, and daily cleaning. Check opening and closing serving, bartender, and busser side work. Oversee restaurant operations when the Manager is not present. Run required reports and computer summaries. Direct and ensure procedures are followed by servers, bartenders, and bussers. Check on guests as they are dining to assure customer satisfaction. Handle guest problems or concerns and report back to the Manager and/or the Manager on Duty. Foster a positive and inspirational team atmosphere. Other duties as assigned by management.

Qualifications:

Experience in supervising a team within the hospitality industry, ensuring smooth operations and exceptional service. Ability to manage cash charge controls and oversee financial transactions with accuracy and integrity. Proven track record of fostering a positive and collaborative team atmosphere, inspiring others to deliver their best. Strong organizational skills to assign and oversee server stations, side-work, and daily cleaning tasks effectively. Capability to handle guest concerns with empathy and professionalism, ensuring a satisfactory resolution and reporting to management. Proficiency in running reports and computer summaries, utilizing technology to enhance operational efficiency. Excellent communication skills to direct and ensure adherence to procedures by servers, bartenders, and bussers, maintaining high standards of service. About Company The Eden Resort & Suites offers a collection of unique and upscale guest rooms and suites, unsurpassed on-site recreational facilities, and an exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premier destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team. At the Eden Resort, our core values are at the heart of all that we do and are key to our enduring success. Eden Resort team members are deeply committed to caring for every individual who crosses their path , be it a guest or fellow team member. Our dedication to caring for others is expressed by team members' generosity with their time and efforts , the pursuit of excellence in their craft , and a spirit of ownership .

BENEFITS

Employee discount Employee assistance program (PTO, medical, dental, vision, life insurance benefits dependent on full-time status)