Job Summary An Agent Premium Club performs duties and activities within First Class and Business Class lounges, duringthe entire shift. An Agent Premium Club will attend and cater to all passengers within the assigned work area.
Offers efficient and professional customer service and resolves passenger problems as required. Remain cognizant of WFS staff, security contractors, and visitors' activities and report security breaches,suspicious occurrences, or non-compliance with the site security plan to managers or via the WFSwhistleblower program.
Salary:
$23.00/hr Responsibilities Responsibilities may include, but are not limited to: Preparation and set up of lounge area for opening and closing. Directing passengers to airline representative if needed for further assistance. Bartending (No Tips) Stocking and replenishing supplies and newspapers, etc. Maintaining coffee, snacks and beverages. Preparing hot meals in oven, cold meals and cold cut trays, etc. Maximum cleaning, i.e., cleaning tables, bar, and service areas, etc. Washing and drying dishes and glasses. Ability to deal with problems involving several concrete variables in standardized situations. Minimum Requirements Must be at least 21 years of age. HS Diploma, GED or Equivalent. Excellent interpersonal and communication skills required. Must have ability to work under pressure. Ability to read, write, fluently speak and understand the English language. Flexibility to work weekends (i.e., Friday, Saturday, and Sunday), holidays, rotating shifts, extended hours due todelays or shortage in manpower and days off. Preferred Skills Previous food handling experience. Reports to work on a regular and timely basis. Demonstrates qualities of leadership, initiative, and judgment. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Physical Requirements/Working Conditions Ability to lift up to 70 lbs. Professional appearance required in accordance with company uniform and grooming standards.
Pay:
$23.00 per hour
Benefits:
Dental insurance Health insurance Vision insurance