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Wind Creek Chicago Southland

Slot Technician I

Career Insights for Gaming Worker

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Based on Illinois data

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What they do

A Gaming Worker works at a gaming or gambling establishment. Interacts with customers and provides customer service. May take bets, pay out winnings, deal cards or provide assistance in a slot machine area. Watches for violations of game or house rules or security.

$29,282 / year median in Illinois

+5% projected growth

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Job Description

Description Job Overview The Slot Technician I maintains the operational order of all gaming machines and related equipment. Purpose Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance. Value System Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all. Duties And Responsibilities Reviews and analyzes reports related to slot equipment performance Prepares and tests slot machines Maintains a sense of urgency in responding to calls for assistance or when dispatched Conducts scheduled preventive maintenance on all assigned slot machines Moves and installs slot machines as needed Researches and diagnoses game equipment malfunctions Troubleshoots, reads meters, and performs regular maintenance Communicates all information to fellow Technicians and Game Management Takes initiative to ask for and offer help to guests, co-associates and management Works closely with Vendor Technicians Adheres to Internal Controls (ICs), Company and Departmental Expectations Helps maintain a working inventory of parts and supplies Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program Other duties & responsibilities as assigned Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying) High School diploma or GED required or currently enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment Must be twenty-one (21) years of age or older One (1) year experience in a casino Gaming or casino IT department- required OR one (1) years' experience working with computers or electronics- required Must be able to lift and maneuver at least 50 lbs Must be able to lift a minimum of 150 pounds using a dolly Must successfully pass job interview, including a guest service audition Willing and able to work odd or irregular hours including nights, weekends, and holidays Willing to travel and participate in training as recommended or required Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position. Willing and able to work in a smoke/secondary smoke environment Base Pay Compensation $22.40 - $27.60 per hour, with starting pay based on factors such as experience, qualifications, and skills. Benefits Eligible full-time employees may choose from a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a Flexible Spending Account (FSA). Additional benefits include an Employee Assistance Program (EAP), paid time off, a 401(k) plan with company match, shift differential pay, and discretionary quarterly bonus opportunities.
Source:
Hospitality Online

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance