Counter Attendant

JOB PURPOSE

To perform a variety of duties that cover a wide range of service which includes, service minded individuals who are committed to providing excellent guest services in a fast -paced, high energy and fun environment.

ESSENTIAL FUNCTIONS

Assign lanes to guests Rent bowling shoes and collect fees from guests Maintains the reservation schedule for Bowling Center Maintains a safe and clean work environment Maintains working knowledge of the Bowling Center's activities and programs Answers phones and assist customers, providing quality customer service Performs other tasks as assigned by Manager or Supervisor Other duties as assigned

REQUIRED QUALIFICATIONS

(KNOWLEDGE, SKILLS, AND

ABILITIES

): Must have basic math skills and knowledge of basic accounting practices Must have good written and verbal communication skills Must be competent with computer programs including word and excel Good customer relation skills. Ability to handle a variety of customer requests and personalities Skill in using cash register, handling money, giving change, balancing banks

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE

Must have a High School Diploma or GED Must be at least 19 years old Experience in Bowling industry is a Plus

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

Walking/standing at 75%. Sitting at 25%. Required to lift/carry up to 25 lbs Entertainment, leisure setting. Exposed to loud noise and cigarette smoke. Shift work required. Required to work weekends and holidays.

DISCLAIMER STATEMENT

This job description lists the major duties and responsibilities required of the employee. An employee to perform tasks other than those listed to meet business needs.