Slot Attendant Apache Lonestar Casino - 2.3 Devol, OK Job Details Full-time From $15 an hour 9 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Customer communication Guest relations Casino experience Basic math In-person customer service High school diploma or GED Customer relationship management Conflict management Bank Secrecy Act Casino cash handling Full Job Description Job Summary We are seeking a dedicated and enthusiastic Slot Attendant to join our team at the casino. The ideal candidate will be responsible for providing exceptional guest services while ensuring the smooth operation of slot machines. This role requires a strong focus on customer service, conflict management, and basic cash handling skills. As a Slot Attendant, you will play a crucial part in creating a positive gaming experience for our guests. Under general supervision of the Slot Shift Manager ensures the safety and protection of the casino patrons, employees, and assists in accordance with applicable laws, regulations, policies, and procedures. Maintains confidentiality of all privileged information. EDUCATION and/or

EXPERIENCE

Education:

High school diploma or GED equivalent. Preferred at least 1 year experience as a Slot Attendant with working knowledge of the Gaming Industry and the laws and regulations governing gaming operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ensure a good customer service environment is being maintained. Comply with Regulatory Agencies, Internal Accounting systems, Administrative Controls and internal policies and procedures. Enforce good guest relations in all areas of the casino. Handle all casino patrons' complaints in a timely and professional manner and pass these on to the management. Read, verify, and sign appropriate documentation as needed. Perform all other duties as assigned by management of department.

Knowledge, Skills, and Abilities:

Must possess excellent customer relations, leadership, and communication skills. Must be proficient in math. Must be willing to work any day and shift. Must have ability to use good judgment in intense and non-intense situations. Must be friendly and with an outgoing personality. Must be able to follow all instructions, written and oral. Must be able to stand or walk for prolonged periods of time. Must present a profession and well-groomed appearance. Must be able to work in a casino environment where secondhand smoke, loud noises and flashing lights are present. Must be able to lift and carry objects weighing up to 50 pounds. Must be able to push, pull and drag up to 75 pounds. Must pass an annual Title 31 exam.

Licenses/Certifications/Other:

Must be able to pass background check and receive a gaming license. Must be able to complete pre-employment drug test with a negative result.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Physical Setting:

Casino Work Location:

In person