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ER
Ember Restaurant
Host
Career Insights for Host / Hostess
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Scorecard
Based on California data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$32,617 / year median in California
+13% projected growth
Job Description
Job Overview:
- We are seeking a friendly and customer-oriented Host to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional hospitality services.
Responsibilities:
- Greet guests with a warm welcome and seat them accordingly
- Answer phone calls and assist with reservations
- Assist in maintaining cleanliness and organization of the host stand and lobby area
- Collaborate with servers and kitchen staff to ensure efficient operation
- Provide excellent guest service by anticipating guests' needs
Requirements:
- Prior experience in a hospitality or restaurant setting is strongly preferred
- Strong communication skills and phone etiquette
- Knowledge of reservation systems, preferably Tock
- Ability to work well under pressure in a fast-paced environment
- Excellent guest relations skills and customer service orientation Join our team and be part of a dynamic environment where you can showcase your hospitality skills and contribute to creating memorable experiences for our guests.