Host / Hostess NORMS Restaurant - 3.6 West Hollywood, CA Job Details Full-time $22 - $27 an hour 3 hours ago Benefits On-the-job training Qualifications Teamwork Greeting customers Venue guest services Full Job Description Job Summary NORMS Restaurant is seeking a friendly, organized, and guest-focused Host / Hostess to welcome customers and help create a positive dining experience. This position is ideal for someone with strong communication skills who enjoys working with people in a busy, team-oriented restaurant. The Host / Hostess will greet guests, manage the waiting list, coordinate seating arrangements, and communicate with servers to keep service running smoothly. Responsibilities Greet guests warmly as they arrive and thank them as they leave. Manage the waiting list and provide accurate estimated wait times. Seat guests efficiently while considering party size, seating preferences, and table availability. Answer phone calls and respond to general questions about the restaurant. Provide menus and communicate seating information to guests and servers. Coordinate with servers and bussers to maintain an even flow of guests. Keep the entrance, host stand, and waiting area clean and organized. Communicate special seating requests and guest concerns to the appropriate team member. Assist with reservations or customer inquiries according to restaurant procedures. Support the team with additional front-of-house duties when needed. Follow restaurant service standards and maintain a professional appearance. Qualifications Friendly attitude and strong customer-service skills. Clear verbal communication and professional telephone etiquette. Ability to stay organized while handling multiple guest requests. Reliable attendance and punctuality. Comfortable working in a fast-paced restaurant environment. Ability to stand and walk for extended periods. Willingness to work evenings, weekends, and holidays as scheduled. Previous hosting or restaurant experience is helpful but not required. Benefits On-the-job training. Opportunity to develop hospitality and customer-service skills. Team-oriented working environment. Potential opportunities for career growth within restaurant operations. Additional benefits may depend on employment status, location, and company policy. About The Company NORMS Restaurant is a Southern California diner chain known for its classic American comfort food, breakfast favorites, burgers, and casual family dining. Its restaurants serve guests throughout the day, and the front-of-house team helps provide welcoming service and an efficient dining experience.

Pay:

$22.00 - $27.00 per hour Expected hours: 36.0 per week

Work Location:

In person