Host/Hostess Insomniac Clubs Costa Mesa, CA Job Details Part-time $16.90 an hour 1 hour ago Qualifications Employee onboarding Table assignment Greeting customers Host/hostess experience Venue customer assistance Full Job Description

WHO ARE YOU?

Do you have hostess experience & enthusiasm for dance music culture? Are you a highly motivated self-starter who embodies a strong background in customer service? If this is you then you're in luck! Read on…

WHO ARE WE?

Insomniac's Clubs Division is focused on creating a best-in-class experience for our Headliners. Our expanding roster of club partners includes some of the world's top venues, delivering performances from globally renowned DJs backed by top-notch sound and visuals. The diverse calendar of events celebrates the electronic dance music community and culture, offering an endless range of experiences. Insomniac Clubs is a separate entity from Insomniac Events, focused on curating and managing unique nightlife experiences. While we share a passion for music and creating unforgettable experiences, Insomniac Clubs operates independently from Insomniac Events and has its own payroll, benefits and organizational structure.

THE ROLE VIP

hostesses serve as the welcoming representation of Insomniac Clubs. They are required to maintain a presentable, professional, and approachable demeanor at all times. The hostesses' primary responsibility is to check in bottle service guests, which involves greeting guests, guiding them to the appropriate line, and initiating check-in. When hostesses are not checking in a table, they must be aware of guests who may have questions about which line to stand in, etc. Hosts are also to rotate between each other and walk the line checking to see if anyone is interested in purchasing a table.

DUTIES AND RESPONSIBILITIES

• Welcome guests with a friendly greeting and provide assistance by asking questions like, "Do you have any inquiries?" or "What type of ticket do you have?".
• Maintain the bottle service line, confirming that each guest is in the correct lane.
• Check-in guests and keep an accurate count using Table List.
• Verify and communicate the listed information on The Host Envelope and Chit to the head of the table (HOT) to ensure clarity.
• Collect matching credit cards and identification for table purchases, following established procedures.
• Wristband all guests quickly and efficiently.
• Correctly seat guests at their reserved table and introduce the head of the table to their bottle server while relaying any other valuable information (such as a birthday, etc.)
• Walk the line and offer tables to guests.
• Return company equipment at the end of each shift.
• Support onboarding and training new team members
• In addition to the responsibilities listed above, the employee may be assigned other duties or tasks as needed.

JOB REQUIREMENTS

Customer Service:

2 years (Preferred)

• Ability to work Nigh Shift, Evening Shift & Weekends as needed

WORK ENVIRONMENT

• Must be able to tolerate loud noise levels & busy environments when at venues
• May work in drastic temperature climates when at venues
• Must be willing to travel to work during holidays, evening and weekend hours, as required Applicants for employment in the U.

S. must possess work authorization, which does not require sponsorship by Insomniac Clubs for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Insomniac Clubs strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Insomniac will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Insomniac also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Insomniac Clubs will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Insomniac Clubs recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Insomniac Clubs may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Hourly Pay Range:

$16.90 USD CA - Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Exchange takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions.

Job Type:

Part-time Pay:

$16.90 per hour

Work Location:

In person