United States14 days ago Opening\n1.3k\n0\n5.8k\n0\nIndustry
Hotels & Resorts\nRole
Front Office Agent\nLevel
Staff Line level\nDepartment
Front of House\nFull Time\nPosted at: 04 Aug 2026\n

Last Date:

31 Aug 2026\nSalary Details\nCompetetive Salary Offered\nJob Description\nDescription\nAt Hyatt, we believe in the power of belonging

of making people feel at home no matter where they are in the world.

We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job

it's a career for people who care.

\nThompson Palm Springs has quickly become the desert's most exciting lifestyle hotel tailored to influential locals, sophisticated globetrotters, VIP gatherings and social events. Situated at the heart of the city's iconic Palm Canyon Drive, the hotel includes 168 bungalow-inspired guest rooms and suites coupled with our 8,000 square feet of indoor meeting space, plus unique outdoor venues. Thompson Palm Springs is a place where high expectations aren't just met-they're exceeded. It's a place where careers are made and talent opens doors to exciting opportunities in the hospitality industry worldwide. Discover your place to shine in our warm, respectful, and inclusive culture.\nAs a Front Office Host, you are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Thompson as a Front Office Host.\nHyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.\nThis is a nonexempt (hourly) role. The budgeted rate for this role is $22.00. This is the hourly rate for this position that Thompson Palm Springs reasonably expects to pay. Decisions regarding individual hourly rates will be based on a number of factors including experience, and education.\nQualifications\nQualifications\nMust be at least 21 years of age (required by California law to handle alcoholic beverages)\nFull availability, including possible overnights, weekends, and holidays\nStrong customer service skills with a genuine passion for hospitality\nStrong communication skills and a natural ability to connect with guests and team members.\nAbility to multitask and remain calm in a fast-paced, high-energy environment\nTech-savvy and quick to learn property management systems\nProfessional appearance and demeanor\nA strong communicator with excellent problem-solving skills\nReliable, punctual, and committed to teamwork\nPrevious hotel or customer service experience preferred, but not required\nAbility to stand for extended periods\nWhy work for Thompson Palm Springs?\nHealth, Dental, Vision Insurance eligibility after 30 days of employment\nPaid Time Off (PTO)\nCompassionate Leave\nLife Insurance\nPaid Holidays\n401k Retirement Savings Plan & Company Match\nPaid Parental Leave & Adoption Assistance Program\nFree & Discounted Hotel Rooms at Hyatt Hotels around the World!\n

Our Values:

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