Host/Hostess

We're Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary We are seeking a professional and charismatic Host to be the first point of contact for the iconic Redwood Room. As the face of this historic lounge, you will manage the flow of the room, greet our guests with genuine warmth, and set the tone for an exceptional evening. The ideal candidate balances high-volume efficiency with the sophisticated grace required for a high level cocktail environment.

Job Description Guest Relations:

Provide a warm, professional welcome to all guests, managing the door and seating with poise.

Reservation Management:

Oversee the seating chart and waitlist to maximize lounge capacity while ensuring a smooth guest experience.

Floor Coordination:

Communicate effectively with servers, bartenders, and management regarding open tables and guest needs.

Ambassador of History:

Maintain a working knowledge of the room's history and menu offerings to answer guest inquiries.

Atmosphere Maintenance:

Ensure the entryway and host station remain pristine and organized throughout the shift.

Additional Job Information/Anticipated Pay Range Experience:

Previous hosting experience in a high-volume, upscale lounge or fine-dining environment is preferred but not required.

Communication:

Exceptional verbal communication skills and a polished, professional demeanor.

Tech Savvy:

Familiarity with reservation platforms is a plus.

Adaptability:

Ability to remain calm and organized under pressure during peak hours.

Availability:

Flexibility to work evenings, weekends, and holidays. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. At Sonesta, we value our team members as individuals who enhance our guests' experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues. If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you'll get in touch with us. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.