Host/Hostess

Host/Hostess Santa Barbara, CA Job Details Part-time From $16.95 an hour 2 days ago Benefits 401(k) Employee discount Flexible schedule Qualifications Teamwork Guest relations Phone communication Greeting customers Host/hostess experience Phone customer support POS systems Restaurant experience Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description Overview Join our vibrant team as a Host/Hostess, where your energy and welcoming spirit set the tone for an exceptional guest experience! In this lively role, you'll be the first point of contact for our guests, creating a warm and inviting atmosphere from the moment they arrive. Your friendly demeanor, excellent communication skills, and ability to manage busy restaurant flow will ensure every guest feels valued and cared for. This paid position offers an exciting opportunity to develop your hospitality skills while being part of a dynamic team dedicated to delivering memorable dining experiences. Duties Greet guests with enthusiasm and genuine friendliness, making them feel immediately welcomed Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS, Micros POS, or similar platforms Maintain wait lists and inform guests of estimated wait times with clear communication and positive attitude Assist guests with seating, answer questions about the menu or restaurant amenities, and provide exceptional guest services Coordinate with servers and kitchen staff to ensure smooth flow of service and timely seating Handle phone inquiries professionally, providing information and taking reservations with proper phone etiquette Support guest relations by addressing concerns promptly and courteously to ensure a positive dining experience Experience Previous host/hostess experience in a fast-paced restaurant or food service environment preferred Strong customer service skills with a focus on hospitality and guest satisfaction Experience working with POS systems such as Aloha POS or Micros POS is highly desirable Excellent communication skills, both verbal and written, to effectively interact with guests and team members Background in food service or restaurant operations is a plus, including serving or hotel guest services experience Ability to handle multiple tasks efficiently while maintaining a friendly demeanor under pressure Knowledge of phone etiquette and guest relations best practices to foster a welcoming environment Join us in creating memorable moments for our guests! Your enthusiasm and dedication will help shape their dining experience from the very first hello. We're excited to welcome passionate individuals who thrive in hospitality roles that value teamwork, communication, and genuine guest care. Pay is Min wage plus tips. Our hosts are well compensated

Pay:

From $16.95 per hour

Benefits:

401(k) Employee discount Flexible schedule

Work Location:

In person