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GJ
Gyu-Kaku Japanese BBQ
Host
Career Insights for Host / Hostess
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Based on California data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$32,617 / year median in California
+13% projected growth
Job Description
Host Gyu-Kaku Japanese BBQ Valencia, CA Job Details Part-time From $16.90 an hour 1 day ago Benefits Health insurance Employee discount Flexible schedule Qualifications Sales transaction processing Cash register Attention to detail Organizational skills Manual handling POS systems
Full Job Description Job Overview:
We are seeking a friendly and organized Host/Host to join our dynamic hospitality team. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere in our restaurant. Your exceptional customer service skills and attention to detail will ensure that every guest leaves with a positive impression.Duties:
- Greet guests as they enter and exit the restaurant, ensuring a courteous and efficient welcome and farewell.
- Manage the host stand, taking reservations, and seating guests in a timely and organized manner.
- Provide excellent customer service, addressing any questions or concerns guests may have, and ensuring their needs are met throughout their dining experience.
- Maintain a clean and organized dining area, including the host stand, restrooms, and outdoor spaces.
- Assist servers with taking orders, answering phone calls, and providing guests with menus and beverage options.
- Operate the restaurant's point-of-sale (POS) system to process orders and manage tables.
- Provide exceptional guest services, including recommending dishes and drinks, and addressing any issues that may arise during the meal.
- Work closely with the kitchen staff to ensure timely and accurate delivery of orders.
- Maintain a positive and professional demeanor, even in high-pressure situations.
- Assist with food service and other tasks as needed to support the restaurant's operations.
Requirements:
- Prior experience in a restaurant or hotel setting, preferably as a Host/Host.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced environment and multitask with ease.
- Strong attention to detail and organizational skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
- Proficiency with restaurant POS systems.
- Basic knowledge of food service and hospitality.
- Friendly, outgoing, and welcoming demeanor.
- Ability to help with tasks and provide support to other staff members.
- A passion for delivering exceptional guest experiences and ensuring every guest leaves with a positive impression.
Skills:
- Phone etiquette
- Customer service
- Guest relations
- Hotel
- POS•Guest services•Restaurant•Help•Hospitality•Food service