Host/Hostess Good Day Cafe Vallejo, CA Job Details Part-time $16.90 an hour 7 hours ago Benefits 401(k) Employee discount Retirement plan Qualifications Client services experience within hospitality industry Basic math Host/hostess experience Numeracy Cleaning Full Job Description Job Overview We are on the lookout for a friendly and organized Host/Hostess to join our vibrant restaurant team. In this role, you'll be the first point of contact for our guests, creating a warm and welcoming atmosphere from the moment they arrive. Your main goal is to ensure guests have a positive experience by managing reservations, seating arrangements, and guest relations with professionalism and enthusiasm. If you love hospitality and enjoy making people feel at home, this position is perfect for you! Duties Greet guests warmly upon arrival and provide excellent customer service to set a positive tone for their visit. Manage restaurant reservations efficiently using restaurant table management system. Coordinate seating arrangements to optimize table utilization while minimizing wait times. Answer phone calls with professionalism, providing information about wait times, reservations, and general inquiries while maintaining proper phone etiquette. Assist in maintaining a clean and organized host stand and waiting area, ensuring smooth flow during busy hours. Support guest services by addressing special requests or concerns promptly and courteously. Collaborate with the restaurant team to ensure seamless communication between front-of-house staff and kitchen operations. Qualifications Previous experience as a host/hostess or in a customer service role within a restaurant setting is preferred. Strong communication skills, both verbal and written, with an emphasis on friendly phone etiquette. Familiarity with restaurant reservation management software is a plus. Basic math skills for handling seating charts, reservation times, and guest counts accurately. Knowledge of food safety standards and hospitality best practices to ensure guest well-being and satisfaction. Ability to stay organized under pressure and multitask effectively during busy service hours. A positive attitude with a passion for providing exceptional guest relations and hospitality experiences. Join us as a Host/Hostess and be the welcoming face that makes every guest's visit memorable!

Pay:

$16.90 per hour

Benefits:

401(k) Employee discount Retirement plan

Work Location:

In person