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TC
THE COOPER
Host/Hostess
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Scorecard
Based on Florida data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$26,283 / year median in Florida
+15% projected growth
Job Description
Host/Hostess
THE COOPER
- 4.
- Greet guests with a warm and friendly welcome
- Seat guests and manage reservations
- Provide menus and relay information about specials
- Take phone reservations and manage the waitlist
- Assist in maintaining cleanliness in the dining area
- Collaborate with servers to ensure efficient service
- Handle guest inquiries and resolve any issues promptly ## Requirements
- Experience with POS systems, preferably Aloha POS
- Excellent communication skills and phone etiquette
- Previous experience in a restaurant or hospitality setting is a plus
- Strong customer service skills with a focus on guest relations
- Ability to work well under pressure and help maintain a positive atmosphere