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AM/PM Host
Job
Hilton Historic Bayfront
Saint Augustine, FL (In Person)
$32,240 Salary, Full-Time
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Job Description
Job Summary We are seeking a friendly and organized Host/Host to join our team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and a smooth dining experience. This role requires excellent customer service skills, attention to detail, and the ability to manage reservations and seating efficiently. Duties Greet guests as they arrive and provide a warm welcome. Manage the reservation system and ensure accurate seating arrangements. Assist in coordinating the flow of guests in the dining area. Answer phone calls with professionalism, providing information about menu items and wait times. Maintain cleanliness and organization of the host stand and dining area. Collaborate with servers and kitchen staff to ensure timely service. Address guest inquiries or concerns promptly and courteously. Utilize Google Suite for scheduling and communication purposes. Qualifications Previous experience in customer service or hospitality is preferred. Strong organizational skills with an ability to manage multiple tasks simultaneously. Bilingual candidates are encouraged to apply, enhancing communication with diverse guests. Familiarity with Google Suite is a plus, aiding in administrative tasks. Excellent phone etiquette is essential for handling reservations and guest inquiries. Experience as a dental receptionist or medical receptionist is beneficial but not required. A positive attitude, strong interpersonal skills, and a commitment to providing exceptional service are necessary for success in this role.