Host/Service Assistant

Host/Service Assistant IPIC Theaters - 3.9 Atlanta, GA Job Details Part-time | Full-time 1 day ago Benefits Disability insurance Health insurance 401(k) matching Flexible schedule Life insurance Qualifications Customer communication Full Job Description IPIC Serena Pastificio is looking for Hosts and Service Assistants to join with a "People First" leadership style to join our winning team in providing the

ULTIMATE

culinary experience to our community! About IPIC Entertainment strives to be our guest's favorite destination for a night out on the town. Our newest facilities blend three distinct areas - a polished-casual restaurant, a farm-to-glass full-service bar, and our world-class luxury theater auditoriums - into a one-of-a-kind experience. Our unique concept offers a multi-faceted experience of dining, drinking and watching a movie in a luxurious setting. It's a great way to enjoy a night out, under one roof with friends, family and colleagues. About Serena Pastificio is putting the art of scratch-made dishes on display by inviting you into our kitchen. Visible to our guests, our pasta making station gives guests a closer look at the handcrafted commitment to quality. Blending old-school Italian flavors with new-school techniques, Serena Pastificio focuses on the freshest ingredients and simple recipes to offer flavorful dishes rooted in tradition. The same care and attention put into each recipe is also used in crafting seasonal Italian cocktails and a carefully curated wine list to be enjoyed on its own or expertly paired with a dish.

Service Assistant Experience & Qualifications:

Previous experience as a Service Assistant is preferred or a minimum of 6 months experience in food service/hospitality. Previous point of sale system experience is recommended. Ability to work collaboratively in a fast-paced work environment. Ability to create memorable guest connection with our food and beverages. Gain mastery of the menu and be enthusiastic about our offering. Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service. Ability to work a variable schedule, including weekends, and shifts from morning through late night. Position will require frequent standing, bending/kneeling, lifting and carrying up to 50 lbs. Our ideal Service Assistant Has a passion for food and beverage with a willingness to continue education Has a kind, friendly, and welcoming attitude with a desire to serve others and provide memorable hospitality Works constructively with their teammates, celebrating one another and lending a helping hand Communicates guest feedback to management team concerning menu requests, complaints, and suggestions Demonstrates our core values of integrity, passion, respect, and curiosity

Host/Hostess Experience & Qualifications:

Previous experience in a high-end restaurant or hospitality setting is preferred Minimum of 1 year of food service or customer service experience. Experience with point-of-sale systems, OpenTable, and reservation management is highly recommended. Exceptional guest service skills with a focus on creating a warm and welcoming atmosphere. Strong communication skills, with the ability to communicate clearly and professionally with guests, team members, and management. Ability to thrive in a fast-paced environment, remaining calm and composed under pressure. Capable of managing reservations, greeting guests, and ensuring seamless guest flow during busy service times. Experience in anticipating guest needs and delivering exceptional hospitality. Strong multitasking abilities and attention to detail to ensure the highest level of service. Ability to work collaboratively with the front-of-house team to ensure smooth operations. Knowledge of the restaurant's menu, wines, and signature cocktails to assist guests with dining decisions and provide recommendations when needed. Ability to uphold a professional demeanor, appearance, and communication style in alignment with the restaurant's luxury standards. Willingness to learn and adapt to new procedures and systems in a fast-evolving environment. Flexibility to work a variety of shifts, including nights, weekends, and holidays. Physical demands include standing, bending, kneeling, lifting, and carrying up to 50 lbs.

Team Member Incentives:

Highly competitive wages and awesome tip-earning potentials for qualifying positions Health insurance available for full-time employees at affordable rates Disability and life insurance available at affordable rates 401K (Company Match) Free movie passes Meal discounts Great work environment Flexible hours Fun and challenging team member contests Recognition programs Professional career development opportunities based on performance IPIC is proud to be an Equal Opportunity Employer, promoting diversity and inclusion of all as being foundational to our culture.

Work Location:

In person