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KP
King's Pointe Resort
Host
Career Insights for Host / Hostess
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Scorecard
Based on Iowa data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,194 / year median in Iowa
+13% projected growth
Job Description
Summary A Host greets, seats and offers a parting comment to all guests, answers the telephone and maintains sanitation, safety and cleanliness standards in his or her immediate work area and other assigned areas. The Host may also be responsible for taking, keying in, and packaging all take-out orders. Essential Functions Prepares the lobby area for guests' arrival Opens door and greets guests as they enter the restaurant Determines the guests' seating preferences and advises guests of the wait time, if any Directs guests to bar area and maintains an accurate Wait List on a first-come, first-served basis Notifies guests when their tables are ready and leads the guests to their tables Provides an appropriate menu to each guest at the table Responds professionally to guest comments and questions Answers the telephone and responds to guest inquiries Writes take-out orders from call-in and walk-in guests Processes, packs and collects payment for take-out orders Assists Servers by refilling beverages, clearing plates and responding to requests from seated guests Cleans and maintains the lobby area Monitors the cleanliness of restrooms and the level of restroom supplies Offers a parting comment to departing guests Abides by all applicable laws regarding the sale and service of alcoholic beverages Follows all health, safety, sanitation and security standards Performs other duties that are incidental to guest service as assigned by the supervisor Personal Appearance The Host must be well groomed and neatly dressed in proper apparel throughout his or her shift. Physical Actions The Host must be capable of the following estimated percentage of physical activities for up to eight hours:
- 45% Standing
- 5% Reaching
- 45% Walking
- 5% Cleaning The Host is required to lift and carry soiled plates and glassware, supplies and packaged food that may weigh up to ten pounds, cocktail trays of beverages weighing up to five pounds, and racks of clean glassware that may weigh up to thirty pounds.
Benefits such as:
For all team members: Eligibility to enroll in the 401(k) after 6 months of service - with company match!- Flexible scheduling. On-the-job training. Paid Time Off - begin accruing day one!
- Holiday Pay when working one of our designated Company Holidays Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties.
- Seasonal team members may not be eligible to PTO and other benefits due to length of employment.