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Host

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King's Pointe Resort

Storm Lake, IA (In Person)

Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/3/2026

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Job Description

Summary A Host greets, seats and offers a parting comment to all guests, answers the telephone and maintains sanitation, safety and cleanliness standards in his or her immediate work area and other assigned areas. The Host may also be responsible for taking, keying in, and packaging all take-out orders.
Benefits such as:
For all team members: Eligibility to enroll in the 401(k) after 6 months of service. 100% match at 3% contributions, 50% up to 5%. Paid Time Off - Sick & Vacation Holiday Pay Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. To learn more about our properties, visit our website. Travel discounts may be available depending on employment location and if the property is listed under a Brand such as Choice or Marriott For regular full time team members/leadership team: We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending. Essential Functions Prepares the lobby area for guests' arrival Opens door and greets guests as they enter the restaurant Determines the guests' seating preferences and advises guests of the wait time, if any Directs guests to bar area and maintains an accurate Wait List on a first-come, first-served basis Notifies guests when their tables are ready and leads the guests to their tables Provides an appropriate menu to each guest at the table Responds professionally to guest comments and questions Answers the telephone and responds to guest inquiries Writes take-out orders from call-in and walk-in guests Processes, packs and collects payment for take-out orders Assists Servers by refilling beverages, clearing plates and responding to requests from seated guests Cleans and maintains the lobby area Monitors the cleanliness of restrooms and the level of restroom supplies Offers a parting comment to departing guests Abides by all applicable laws regarding the sale and service of alcoholic beverages Follows all health, safety, sanitation and security standards Performs other duties that are incidental to guest service as assigned by the supervisor. This position is subject to successful completion of a background check as it relates to the responsibilities of the role. Personal Appearance The Host must be well groomed and neatly dressed in proper apparel throughout his or her shift. Physical Actions The Host must be capable of the following estimated percentage of physical activities for up to eight hours:
  • 45% Standing
  • 5% Reaching
  • 45% Walking
  • 5% Cleaning The Host is required to lift and carry soiled plates and glassware, supplies and packaged food that may weigh up to ten pounds, cocktail trays of beverages weighing up to five pounds, and racks of clean glassware that may weigh up to thirty pounds.
Environmental Exposure The Host works primarily in climate-controlled dining rooms but is required to package "take-out" orders in the kitchen, resulting in exposure to heat and humidity. The Host is required to use a variety of cleaning solutions. The Host interacts extensively with guests and team members with possible exposure to highly stressful or frustrating situations, which must be handled pleasantly and professionally. The Host is required to work with limited supervision. Host 4.0 4.0 out of 5 stars 1520 East Lakeshore Drive, Storm Lake, IA 50588 Part-time King's Pointe Resort 2 reviews Part-time Summary A Host greets, seats and offers a parting comment to all guests, answers the telephone and maintains sanitation, safety and cleanliness standards in his or her immediate work area and other assigned areas. The Host may also be responsible for taking, keying in, and packaging all take-out orders.
Benefits such as:
For all team members: Eligibility to enroll in the 401(k) after 6 months of service. 100% match at 3% contributions, 50% up to 5%. Paid Time Off - Sick & Vacation Holiday Pay Growth and development opportunities with us as a company, potentially at the same property or transferring to another one of our properties. To learn more about our properties, visit our website. Travel discounts may be available depending on employment location and if the property is listed under a Brand such as Choice or Marriott For regular full time team members/leadership team: We offer medical, dental, and vision insurance as well as opportunities to enroll in STD, LTD, critical illness, accident and/or life insurance as well as flex spending. Essential Functions Prepares the lobby area for guests' arrival Opens door and greets guests as they enter the restaurant Determines the guests' seating preferences and advises guests of the wait time, if any Directs guests to bar area and maintains an accurate Wait List on a first-come, first-served basis Notifies guests when their tables are ready and leads the guests to their tables Provides an appropriate menu to each guest at the table Responds professionally to guest comments and questions Answers the telephone and responds to guest inquiries Writes take-out orders from call-in and walk-in guests Processes, packs and collects payment for take-out orders Assists Servers by refilling beverages, clearing plates and responding to requests from seated guests Cleans and maintains the lobby area Monitors the cleanliness of restrooms and the level of restroom supplies Offers a parting comment to departing guests Abides by all applicable laws regarding the sale and service of alcoholic beverages Follows all health, safety, sanitation and security standards Performs other duties that are incidental to guest service as assigned by the supervisor. This position is subject to successful completion of a background check as it relates to the responsibilities of the role. Personal Appearance The Host must be well groomed and neatly dressed in proper apparel throughout his or her shift. Physical Actions The Host must be capable of the following estimated percentage of physical activities for up to eight hours:
  • 45% Standing
  • 5% Reaching
  • 45% Walking
  • 5% Cleaning The Host is required to lift and carry soiled plates and glassware, supplies and packaged food that may weigh up to ten pounds, cocktail trays of beverages weighing up to five pounds, and racks of clean glassware that may weigh up to thirty pounds.
Environmental Exposure The Host works primarily in climate-controlled dining rooms but is required to package "take-out" orders in the kitchen, resulting in exposure to heat and humidity. The Host is required to use a variety of cleaning solutions. The Host interacts extensively with guests and team members with possible exposure to highly stressful or frustrating situations, which must be handled pleasantly and professionally. The Host is required to work with limited supervision.

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