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TG
Troon Golf LLC
Host/Hostess
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Based on Illinois data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,163 / year median in Illinois
+11% projected growth
Job Description
Greet and welcome guests as they arrive. Manage reservations and seating arrangements to optimize the flow of guests. Maintain a clean and organized entrance and dining area Provide menus and inform guests of specials and promotions. Answer phone calls and take reservations with professionalism and courtesy Assist with seating and accommodate special requests from guests. Collaborate with the dining staff to ensure smooth service and guest satisfaction. Handle guest inquiries and resolve any issues or complaints promptly. Uphold the restaurant's standards of hospitality and professionalism. Previous experience in a host/hostess or customer service role preferred. Excellent communication and interpersonal skills. Strong organizational abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. Flexibility to work evenings, weekends, and holidays as needed. Knowledge of dining etiquette and golf course operations is a plus. Healthcare Benefits
- Medical (if determined by the ACA measurement) Retirement Benefits
- 401(k) with employer match (19 years of age and older) Time Off
- Sick leave and leaves of absence, in accordance with Illinois Paid Leave for All Workers Act (PLAWA) Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.