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Chicago Galbi House

Host/Hostess

Entry-Level JobVerifiedNo experience needed

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What they do

A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.

$27,163 / year median in Illinois

+11% projected growth

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Job Description

Job Summary We are seeking an energetic and welcoming Host/Hostess to be the first point of contact for our guests, creating a positive and memorable dining experience from the moment they arrive. In this vital role, you will manage reservations, greet guests with enthusiasm, and coordinate seating arrangements to ensure smooth flow and guest satisfaction. Your friendly demeanor, organizational skills, and attention to detail will help foster a warm atmosphere that keeps guests eager to return. This paid position offers an exciting opportunity to showcase your hospitality talents and contribute to a vibrant dining environment. Responsibilities Greet guests warmly upon arrival, providing a friendly and professional first impression Manage restaurant reservation systems efficiently, including TOAST POS or
RESY.COM
Coordinate seating arrangements to optimize table turnover while maintaining guest comfort Answer phone inquiries with clear communication and proper phone etiquette, assisting with reservations and wait times Maintain organized waitlists and communicate wait times accurately to guests Support guest relations by addressing special requests or concerns promptly and courteously Assist with maintaining cleanliness and organization of the host station and waiting area
Requirements Bilingual Preffered:
Korean and English Prior experience as a host/hostess or in food service is highly preferred Strong communication skills with excellent phone etiquette and customer service abilities Knowledge of restaurant reservation management systems such as Aloha POS or Micros POS is a plus Demonstrated organizational skills to manage reservations, waitlists, and seating efficiently Basic math skills for handling guest counts, wait times, and table management calculations Familiarity with restaurant safety standards and food safety practices Ability to handle multiple tasks simultaneously in a fast-paced environment Positive attitude, hospitality mindset, and ability to build guest rapport Join us in creating exceptional dining experiences by providing outstanding guest services! This role is perfect for motivated individuals passionate about hospitality who thrive on making every guest feel valued. We are committed to supporting your growth in the restaurant industry through comprehensive training and a dynamic team environment.
Pay:
$18.00 - $20.00 per hour
Benefits:
401(k) Employee discount
Work Location:
In person