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PW
Peel Wood Fired Pizza
Host
Career Insights for Host / Hostess
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Scorecard
Based on Illinois data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$27,163 / year median in Illinois
+11% projected growth
Job Description
A Host is the first person the guest sees and the last: you are the face of the restaurant! As a host, you will be a member of a cohesive team that supports each other's success in a fast-paced environment.
What you will do:
Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience. Welcome guests warmly by opening the door, smiling and making eye contact as they enter the restaurant Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated. Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service. Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issuesPLUS ONE
to ensure overall guest satisfaction.Perks of the job:
Growth Opportunities- We Promote from Within! Full time employees are eligible for PAID health insurance Chef-owned and operated
- work directly with leadership! 50% off meals on your shifts
- 25% off of all meals at any locations on your days off A Host is responsible for serving our guests with unparalleled hospitality to create unforgettable guest and team member experiences every day!