Cross-trained position-Open Availability

Cross-trained position-Open Availability The Slice Factory - 3.7 River Grove, IL Job Details Part-time | Full-time $15.00 - $15.50 an hour 2 hours ago Benefits Paid time off Employee discount Opportunities for advancement Flexible schedule Qualifications Teamwork Guest relations ServSafe Food hygiene Restaurant experience Full Job Description Front and back of the house Do you love connecting with people, making them smile, and being part of a fun, fast-paced team? If you bring the energy — we'll bring the pizza. At Slice Factory, we're not just serving food — we're creating moments that make people's day.

About Slice Factory:

Our mission is simple: Transcend the way the world enjoys pizza by the slice. We started in 1998 in Berwyn, Illinois, with one location and a dream — to serve Chicago's first Jumbo Slice with family-style hospitality. Today, we've grown to over a dozen locations across Chicagoland, powered by our mantra: "Treat everyone like family." We're growing fast, building something special, and looking for people who want to grow with us. About the Role As a Hospitality Specialist, you're the face and heartbeat of Slice Factory. You'll create amazing experiences for every guest — greeting them with warmth, keeping the energy high, and ensuring every visit ends with a smile.

Your mission:

Deliver unforgettable hospitality — every shift, every slice. What You'll Do Deliver Unforgettable Hospitality Welcome every guest like they're part of the family Take orders with energy, accuracy, and enthusiasm Keep your station spotless and your smile ready Share your menu knowledge and help guests discover their new favorite slice Make every guest feel seen, heard, and appreciated Be a Team Player Communicate clearly and collaborate with your teammates Jump in wherever needed — teamwork makes the dream work Celebrate wins, support others, and bring positivity every shift Live the Slice Factory Way Show pride in your appearance, energy, and attitude Embrace feedback and look for ways to grow every day Live our mantra: Treat everyone like family — guests, teammates, and vendors alike. Your Objectives Build real relationships with customers Maintain 90%+ guest satisfaction scores Enroll customers into the Slice Life Rewards app Grow average check size through genuine connection and upselling Be a true brand ambassador who makes people excited to come back.

Who We're Looking For:

Outgoing, social, and positive — someone who loves connecting with others A natural Promoter personality — high energy, engaging, and people-focused A team player who thrives in fast-paced environments Dependable, upbeat, and hungry to grow 1+ years of restaurant or hospitality experience (preferred) ServSafe Certification (preferred, not required) What You'll Get Competitive hourly pay + performance bonuses PTO and career growth opportunities Free employee meals Leadership development and training A fun, supportive, family-style culture If You… Love people Love pizza Love being part of a team that wins together Then Slice Factory is where you belong. Join our family and help us make every slice an experience worth remembering.

Job Types:

Full-time, Part-time Pay:

$15.00 - $15.50 per hour

Benefits:

Employee discount Flexible schedule

Shift:

Day shift Evening shift Morning shift Night shift

Work Location:

In person