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Maitre d - Commission Row
Career Insights for Host / Hostess
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Based on Indiana data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$26,614 / year median in Indiana
+5% projected growth
Job Description
Maitre d We are seeking an experienced, motivated individual to join our restaurant as a Maitre'd. As a lead member of our front-of-house service team, you will greet guests, make and confirm reservations to ensure the highest possible standards of service, in accordance with Cunningham Restaurant Group core values and procedures. Responsible for both the logistic details and setting the overall ambiance and atmosphere of the restaurant space, our ideal candidate has considerable prior experience in high-end food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen.
QUALIFICATIONS
At least five years experience in a high-end, fast-paced restaurant Exceptional organizational skills Highly adaptable; thrives in changing environments Motivational leader Excellent communicator Has a customer focus Professional references that will speak to exemplary work performance
RESPONSIBILITIES
Management of OpenTable online bookings Make, adjust, and cancel guest reservations Oversight of host team Greet guests and guide them to their tables Answer guest questions regarding food, drinks, and specials Anticipate guest needs Participate in daily pre-shift meetings Maintain clean and tidy service areas Ensure efficient and excellent service throughout a given seating Completion of daily reports and communication Additional responsibilities as directed by Leadership