Host/Hostess (restaurant experience preferred)

SWAN LAKE HOLDINGS LLC

Plymouth, IN Job Details 19 hours ago Qualifications Visitor query response Table cleanliness maintenance Table setting Food service workstation cleanliness Table assignment Greeting customers Bussing Answering guest questions Host/hostess experience Stocking Cleaning messes in dining areas Guest rapport building Restroom cleaning Customer service problem-solving Entry level Full Job Description Make sure to greet each and every guest welcoming them to the Chophouse. Remove any extra place settings at the table or supply additional settings as needed. Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the foodservice manager or immediate supervisor. Communicate with other servers and hosts/hostesses to assure efficient seating, table utilization and guest service. Keep dining room floors and all guest visitation areas clean and dry to ensure our guests' safety. Set up, clean and organize guest areas before the restaurant opens and during the shift. Checking restrooms every 30 minutes to ensure they are clean and stocked and in perfect condition for our guests. Attend to any guest that might ask for help. Ensure that their concerns are resolved quickly and efficiently. Genuinely thank guests and invite them to return. Look for any work that may need to be done in support of the servers. Complete all sidework and any extra duties assigned by manager. Ensure that there is plenty of clean and rolled silverware available to operate the shift. Roll silverware as needed for our guests and directed by management.