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CA
Crawfish and Chill
Host/Hostess
Career Insights for Host / Hostess
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Scorecard
Based on Louisiana data
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What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$24,769 / year median in Louisiana
+8% projected growth
Job Description
Able to work shift Monday-Friday 10:30am-4:00pm
Job Summary:
- We are seeking a friendly and organized Host/Host to join our dynamic restaurant team. As the first point of contact for our guests, you will play a crucial role in ensuring their dining experience is exceptional. If you are passionate about delivering top-notch customer service and have a knack for multitasking, we want to hear from you!
Responsibilities:
- Greet and seat guests in a timely and welcoming manner
- Manage reservations and walk-ins efficiently
- Provide exceptional guest services and respond promptly to guest inquiries
- Utilize Aloha POS to process orders and handle cash and credit transactions
- Maintain a clean and organized dining area
- Collaborate with servers and other team members to ensure seamless service
- Provide help to guests when needed
- Demonstrate a strong commitment to hospitality and customer satisfaction
- Assist with opening and closing duties as required
- Maintain a positive and professional demeanor in a fast-paced environment
Experience:
- Prior experience in a restaurant or hospitality environment
- Proven ability to work effectively in a team environment
- Excellent customer service and guest relations skills
- Knowledge of food service operations and procedures
- Familiarity with POS systems
- Ability to multitask and handle high-pressure situations
- Strong communication and organizational skills
Skills:
- Experience in a restaurant or hotel environment
- Proficiency with Aloha POS
- Excellent guest services and relations skills
- Strong customer service skills
- Ability to work in a fast-paced food service environment
- Knowledge of hospitality and customer satisfaction
- Ability to help guests with their needs
- Experience with food service
- Experience with helping others
- Experience with hotel or restaurant operations