A well-established salon in Charlestown is looking for one person to run our front desk five days a week. This is the role the whole day depends on, and we are hiring for it properly: a fixed weekly schedule, real pay, and a monthly bonus tied to results you control.

WHAT YOU WOULD OWN

The guest experience — greeting everyone who walks in, offering a drink, keeping things calm when the waiting area is full and the phone is ringing. The book — scheduling, rescheduling, and checking guests out in our booking system. Rebooking — every guest leaves with their next appointment on the books. This is the biggest thing this role moves. Client follow-up — confirmation texts, cancellation follow-up, and a weekly pass at clients we have not seen in a few months. Retail — recommending the products your stylist just used, inventory counts, keeping the shelves full. Opening and closing — cash drawer, front of house, end-of-day reporting.

WHAT WE ARE LOOKING FOR

Genuinely warm with people, and steady when it gets busy. Organized enough to hold five things at once without dropping one. Comfortable learning software — we will train you on our booking system. Available five days a week including Saturdays, and two evenings. Comfortable calling and texting our own clients (this is not cold sales). Reliable. Salon, spa, restaurant host, hotel front desk, or retail experience is a plus. None of it is required — we will train the right person.

WHAT WE OFFER 35

to 40 hours per week, $20 to $23 per hour depending on experience, paid biweekly. A monthly performance bonus tied to rebooking and retail. A fixed weekly schedule — same days, same hours, every week, no rotating shifts. Employee discount on services and products. Free parking. A small team where your work is visible and your ideas get tried. We are an equal opportunity employer.

Pay:

$20.00 - $23.00 per hour Expected hours: 35.0 - 40.0 per week

Benefits:

Employee discount

Work Location:

In person