Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
L
Leonessa
Host
Career Insights for Host / Hostess
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Massachusetts data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Host or Hostess greets customers when they arrive at a restaurant. Manages reservations, seats customers, and helps wait staff as needed with attending to customer requests and service.
$32,815 / year median in Massachusetts
+14% projected growth
Job Description
Responsibilities:
- Welcome and greet guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Take reservations and manage the waiting list
- Answer phone calls and provide information to callers in a professional and courteous manner
- Assist with seating arrangements to ensure efficient use of dining space
- Monitor dining areas for seating availability, cleanliness, and overall appearance
- Collaborate with servers, kitchen staff, and management to ensure smooth operation of the restaurant
- Handle guest inquiries, complaints, and requests promptly and professionally
- Maintain a positive and friendly attitude towards guests at all times
Experience:
- Previous experience in a hospitality or customer service role is preferred
- Familiarity with restaurant operations and procedures is a plus
- Excellent communication skills, both verbal and written
- Ability to work well under pressure in a fast-paced environment
- Proficiency in using a Reservation system, such as OpenTable, is desirable.
- Strong guest relations skills and the ability to provide exceptional customer service
- Phone etiquette skills to handle incoming calls effectively As a Host/Host, you will play a crucial role in creating a welcoming atmosphere for our guests.
Pay:
$18.00- $20.
Benefits:
Flexible scheduleWork Location:
In personBenefits
- Flexible Work Schedules
- Dental Insurance